Povezanost nezadovoljstva poslom i kontraproduktivnih radnih ponašanja

master's thesis

• Title (english): Relationship between job dissatisfaction and counterproductive work behaviors
• Author: Nina Rendulić
• Mentor: Ivana Načinović Braje (mentor); MBZ: 269560
• Committee member: Ivana Načinović Braje (predsjednik povjerenstva)
• Committee member: Sanda Rašić Jelavić (član povjerenstva)
• Committee member: Ana Aleksić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2021-03-15, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Ovaj diplomski rad istražuje povezanost nezadovoljstva poslom i kontraproduktivnih radnih ponašanja. Oba pojma su tema mnogih istraživanja tijekom dvadesetog i dvadesetprvog stoljeća. Zaposlenici su temelj svake organizacije pa je i organizacijama važno da su zadovoljni. Takvi zaposlenici potiču nove ideje, povećavaju produktivnost i ispunjavaju organizacijske ciljeve. Ali u konceptu se javlja i nezadovoljstvo poslom. Nezadovoljni zaposlenici će se ponašati štetno za organizaciju. Primjerice, često će kasniti ili se neće uopće pojaviti. Stoga, kontraproduktivna ponašanja organizacijama predstavljaju problem koji je potrebno otkloniti. Kako bi se uspješno povećala razina zadovoljstva poslom, a smanjila kontraproduktivna ponašanja zaposlenika, potrebno je osmisliti i provesti određene strategije koje pomažu u otklanjanju nedostataka. Istraživanje nastoji utvrditi hoće li zaposlenici, ukoliko su nezadovoljni, se ponašati kontraproduktivno ili neće. Rezultati pokazuju da su ispitanici uglavnom zadovoljni te da se ne ponašaju kontraproduktivno, ali ne postoji značajna koreliranost između ta dva pojma.

Abstract (english)

This master's degree explores the relationship between job dissatisfaction and counterproductive work behaviors. Both concepts have been the subject of many research during the twenty and twenty-first century. Employees are the basis of any organization, so it is important for organizations, that they tend to be satisfied. Such employees encourage new ideas, increase productivity and achieve organizational goals. But dissatisfaction with work also occurs in the concept. Dissatisfied employees will behave harmful to the organization. For example, they will often be late or not show up at all. Therefore, the counterproductive behavior of the organization is a problem that needs to be removed. As job satisfaction levels have successfully increased, employee counterproductive behaviors have decreased and certain strategies need to be designed and implemented to help remove gaps. Survey seeks to determine whether employees, if dissatisfied, will behave counterproductively or not. The results show that respondents are generally satisfied and do not behave counterproductively, but there is no significant correlation between this two concepts.

• Keywords: zadovoljstvo poslom; nezadovoljstvo poslom; kontraproduktivna radna ponašanja; povezanost nezadovoljstva poslom i kontraproduktivnih radnih ponašanja
• Keywords (english): job satisfaction; job dissatisfaction; counterproductive work behaviors; the relationship between job dissatisfaction and counterproductive work behaviors
• Language: croatian
• URN:NBN: urn:nbn:hr:148:218680
• Study programme: Title: Economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2021-03-30 15:04:10