Povezanost interpersonalnih sukoba u organizaciji i namjere apsentizma

master's thesis

• Title (english): The relationship between interpersonal conflicts in an organization and intention of absenteeism
• Author: Irena Čurila
• Mentor: Ivana Načinović Braje (mentor); MBZ: 269560
• Committee member: Nina Pološki Vokić (predsjednik povjerenstva)
• Committee member: Maja Klindžić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2021-09-24, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Sukobi su česta pojava te predstavljaju oblik interakcije u organizacijama, „borbu“ između pojedinaca, formalnih i neformalnih grupa, timova, organizacijskih odjela i sl. Stoga je od ključne važnosti istražiti u kojoj mjeri interpersonalni sukobi utječu na različite oblike ponašanja zaposlenika, a u ovome radu težište će biti na apsentizmu. Iako ne treba zanemariti pozitivne učinke apsentizma, kao što su smanjenje stresa vezanog za posao, ispunjavanje obveza koje nisu vezane za posao, plaća za prekovremeni rad i sl., ipak postoji više negativnih učinaka apsentizma. Iz tog razloga, cilj ovog rada je istražiti povezanost između interpersonalnih sukoba i apsentizma u organizacijama, kako bi se osvijestio kakav učinak imaju interpersonalni sukobi na apsentizam. Empirijsko istraživanje je provedeno putem online anketnog upitnika na uzorku zaposlenika u Republici Hrvatskoj. Rezultati istraživanja pokazuju kako postoji relativno slaba pozitivna povezanost između interpersonalnih sukoba u organizacijama i namjere apsentizma.

Abstract (english)

Conflicts are common phenomenon and represent a form of interaction in organizations, struggle between individuals, formal and informal groups, teams, organizational departments etc. Therefore, it is essential to research in which measure interpersonal conflicts affect different forms of employee behaviour, and in this paper the focus will be on absenteeism. Although, it should not be neglected the positive effects of absenteeism, such as reducing work-related stress, fulfill non-work related obligations, overtime pay etc., after all there are more negative effects of absenteeism. For this reason, the aim of this paper is to research the connection between interpersonal conflicts and absenteeism in organizations, in order to raise awareness on the effects of interpersonal conflicts on absenteeism. Empirical research has been conducted through an online questionnaire on a sample of employees in Croatia. Research results point out that there is a relatively weak positive connection between interpersonal conflicts in organizations and intention of absenteeism

• Keywords: interpersonalni sukobi; apsentizam; organizacije
• Keywords (english): interpersonal conflicts; absenteeism; organizations
• Language: croatian
• URN:NBN: urn:nbn:hr:148:216316
• Study programme: Title: Business Economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2021-09-24 08:35:08