Kritička analiza odabranih alata za upravljanje znanjem

master's thesis

• Title (english): Critical analysis of selected knowledge management tools
• Author: Erik Sojč
• Mentor: Dalia Suša Vugec (mentor)
• Committee member: Vesna Bosilj Vukšić (član povjerenstva)
• Committee member: Ljubica Milanović Glavan (član povjerenstva)
• Committee member: Dalia Suša Vugec (predsjednik povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Informatics); Zagreb
• Defense date and country: 2023-09-26, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics

Abstract

U ovom radu prikazan je teorijski okvir upravljanja znanja, kao i prikaz i usporedba dva odabrana alata za upravljanje znanjem. Ovaj rad definira sam pojam znanja i upravljanja znanja, kao i glavne koncepte, evoluciju, infrastrukturu, strategije, tehnike, modele, alate i sustave za upravljanje znanjem. Također ovaj rad opisuje glavne funkcionalnosti koje bi svaki alat za upravljanje znanjem trebao posjedovati. Osim toga prikazana je i kritička analiza dva odabrana alata za upravljanje znanjem, kao i prikaz rješenja i preporuka istih. Odabrani alati za upravljanje znanjem u ovom radu nazivaju se Guru i Atlassian Confluence. Kritička analiza započinje određivanjem i usporedbom ključnih funkcionalnosti koje oba alata za upravljanje znanjem trebaju posjedovati. Krajnji cilj ovoga rada je prikaz rezultata i preporuka alata. Osim iskustva autora, preporuka je izvršena pomoću recenzija stvarnih korisnika.

Abstract (english)

This paper presents the theoretical framework of knowledge management, as well as the presentation and comparison of two selected tools for knowledge management. This paper defines the very concept of knowledge and knowledge management, as well as the main concepts, evolution, infrastructure, strategies, techniques, models, tools and systems for knowledge management. This paper also describes the main functionalities that any knowledge management tool should have. In addition, a critical analysis of two selected tools for knowledge management is presented, as well as a presentation of their solutions and recommendations. The knowledge management tools chosen in this paper are called Guru and Atlassian Confluence. The critical analysis begins by determining and comparing the key functionalities that both knowledge management tools should possess. The ultimate goal of this paper is to present the results and recommendations of the tools. In addition to the author's experience, the recommendation was made using the reviews of real users.

• Keywords: znanje; upravljanje znanja; alati za upravljanje znanja; Guru; Atlassian Confluence
• Keywords (english): knowledge; knowledge management; knowledge management tools; Guru; Atlassian Confluence
• Language: croatian
• URN:NBN: urn:nbn:hr:148:402477
• Study programme: Title: Electronic business in private and public sector; Study programme type: professional; Study level: specialist graduate; Academic / professional title: stručni/a specijalist/specijalistikca za elektroničko poslovanje u privatnom i javnom sektoru (stručni/a specijalist/specijalistikca za elektroničko poslovanje u privatnom i javnom sektoru)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to authenticated users
• Created on: 2023-09-26 14:16:59