Proces uspostavljanja kontakata s dobavljačima

master's thesis

• Title (english): The process of establishing contacts with suppliers
• Author: Mislav Biondić
• Mentor: Blaženka Knežević (mentor)
• Committee member: Blaženka Knežević (predsjednik povjerenstva)
• Committee member: Dario Dunković (član povjerenstva)
• Committee member: Dora Naletina (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; Zagreb
• Defense date and country: 2024-04-15, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Trade and Tourism

Abstract

Ovaj diplomski rad imao je za cilj istražiti proces uspostavljanja kontakata s dobavljačima te opisati tijek suradnje, pružajući nove uvide u problematiku kroz iskustva različitih poduzetnika. Korištena metodologija uključuje analizu sekundarnih izvora, poput znanstvenih članaka, knjiga i ostale relevantne znanstvene literature, i analizu primarnih podataka prikupljenih putem intervjua sa sedam poduzetnika iz različitih djelatnosti. Autor je istražio načine na koje poduzetnici prilaze dobavljačima, kako se razvija daljnja suradnja, koliko je komplicirano ili jednostavno surađivati sa dobavljačima u RH. Postavljena su i osobna pitanja u kojima poduzetnici daju kritike ili pohvale na suradnju s dobavljačima iz vlastitih iskustava. U radu je objašnjen i način komunikacije s dobavljačima prilikom uspostavljanja poslovnog odnosa, te prilikom dugotrajne suradnje. Data je i analiza prednosti i nedostataka dugotrajne, odnosno partnerske suradnje s dobavljačima. Zaključci ovog diplomskog rada pokazuju da su najvažnije komponente odnosa s dobavljačima, nevezano za koju djelatnost: rok isporuke, cijena, kvaliteta, komunikacija i međusobno poštovanje i uvažavanje.

Abstract (english)

The aim of this thesis was to investigate the process of establishing contacts with suppliers and to describe the course of cooperation, providing new insights into the issue through the experiences of different entrepreneurs. The methodology used includes the analysis of secondary sources, such as scientific articles, books and other relevant scientific literature, and the analysis of primary sources through interviews with seven entrepreneurs from different industries. The author investigated the ways in which entrepreneurs approach suppliers, how further cooperation develops, how complicated or easy it is to cooperate with suppliers in the Republic of Croatia. Personal questions were also asked in which entrepreneurs give criticism or praise for cooperation with suppliers from their own experiences. The paper also explains how to communicate with suppliers when establishing a business relationship and during long-term cooperation. The data is also an analysis of the advantages and disadvantages of long-term, or partnership cooperation with suppliers. The conclusions of this thesis show that the most important components of relations with suppliers, regardless of the activity: delivery time, price, quality, communication and mutual respect and appreciation.

• Keywords: poduzetnik; dobavljači; komunikacija; suradnja
• Keywords (english): entrepreneur; suppliers; communication; cooperation
• Language: croatian
• URN:NBN: urn:nbn:hr:148:147608
• Study programme: Title: Business economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: sveučilišni magistar ekonomije/sveučilišna magistra ekonomije (sveučilišni magistar ekonomije/sveučilišna magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2024-04-15 15:28:48