Analiza učinaka ocjenjivanja službenika u lokalnoj samoupravi

master's thesis

• Title (english): Analysis of the effects of employee evaluation in local government
• Author: Ivona Vukman
• Mentor: Ivana Načinović Braje (mentor)
• Committee member: Sanda Rašić Jelavić (član povjerenstva)
• Committee member: Maja Klindžić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; Zagreb
• Defense date and country: 2024-09-23, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Ocjenjivanje radnog učinka je proces koji uključuje procjenu i vrednovanje performansi djelatnika u organizaciji. Veliki broj organizacija redovito provodi proces ocjenjivanja kako bi analizirali uspješnost svojih zaposlenika prilikom obavljanja radnih zadataka te ispunjenja poslovnih ciljeva. Ocjenjivanje radnog učinka postalo je jedan od ključnih procesa u organizacijama te važan alat koji omogućuje identifikaciju talentiranih zaposlenika i onih kojima je potrebna dodatna obuka, sve s ciljem poboljšanja organizacijskih performansi. Ocjenjivanje se provodi i u privatnim i u javnim organizacijama, međutim, proces ocjenjivanja u javnim organizacijama (pa tako i lokalnoj i područnoj (regionalnoj) samoupravi) uključuje određene posebnosti i zakonsku regulativu koju je obavezno slijediti. Cilj empirijskog istraživanja bio je ispitati individualne i organizacijske učinke procesa ocjenjivanja koji se javljaju kod zaposlenika u lokalnoj samoupravi. Za potrebe istraživanja kreiran je online upitnik kojim je prikupljeno 80 odgovora zaposlenika lokalne samouprave. Na temelju prikupljenih podataka ustanovljeno je da većina službenika proces ocjenjivanja ne percipira pravednim, te kako nije dovoljno povezan sa materijalnim kompenzacijama. Međutim, određen dio ispitanika kao pozitivnu stranu ocjenjivanja ističe povratne informacije nakon ocjenjivanja te smatra kako ocjenjivanje nužno ne uzrokuje lošije međuljudske odnose i radnu atmosferu.

Abstract (english)

Performance appraisal is a process that includes the assessment and evaluation of the employee’s performance in an organisation. Many organisations regularly conduct an evaluation process in order to analyse the performance of their employees when performing work tasks and achieving organisational goals. Performance appraisal has become one of the key processes in organisations and an important tool that enables the identification of talented employees and those who need additional training, all with the aim of improving organisational efficiency. Performance appraisal is carried out in both private and public organisations, however, performance appraisal in public organisations (including local and regional self-government) includes certain peculiarities and legal regulations that must be followed. The main objective of the empirical research was to examine individual and organizational effects of the evaluation process that occur among employees in local self-government. For the purpose of the research, an online questionnaire was created that collected 80 responses from local self-government employees. Based on the collected data, it was established that the majority of employees do not perceive the evaluation process as fair, and that it is not sufficiently connected to material compensations. However, some of the respondents point out the feedback after the appraisal as a positive side of performance appraisal and believe that performance appraisal does not necessarily cause bad interpersonal relations or working atmosphere.

• Keywords: ocjenjivanje radnog učinka; lokalna samouprava; zaposlenici; organizacija
• Keywords (english): performance appraisal; local self-government; employees; organisation
• Language: croatian
• URN:NBN: urn:nbn:hr:148:685789
• Study programme: Title: Business economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: sveučilišni magistar ekonomije/sveučilišna magistra ekonomije (sveučilišni magistar ekonomije/sveučilišna magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2024-09-23 15:55:26