Koncept sustava za upravljanje dokumentima kao učinkovitog alata za uspješnije poslovanje

graduate thesis

• Title (english): Concept of a document management system as an effective tool for more successful business operations
• Author: Lucija Gvozdić
• Mentor: Božidar Jaković (mentor)
• Committee member: Jasmina Pivar (predsjednik povjerenstva)
• Committee member: Dalia Suša Vugec (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Informatics); Zagreb
• Defense date and country: 2024-09-24, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Business Informatics

Abstract

Ovaj diplomski rad bavi se istraživanjem značaja i utjecaja sustava za upravljanje dokumentima (DMS) u suvremenom poslovanju. Fokus rada stavlja se na analizu prednosti i nedostataka različitih tipova DMS-a te njihovom utjecaju na organizacijske procese. DMS sustavi se ne svode samo na arhiviranje dokumenata, već omogućuju integraciju s drugim poslovnim alatima, osiguravajući pritom kontrolu i usklađenost s pravnim regulativama i poslovnim politikama.

Rad ističe kako uspješna implementacija DMS-a može automatizirati poslovne procese, unaprijediti komunikaciju, obavještavanje i odobravanje unutar organizacije, što sve zajedno pridonosi većoj efikasnosti i smanjenju troškova. Cilj rada je približiti problematiku digitalizacije poslovanja i pokazati koristi uvođenja DMS-a, uz istraživanje zadovoljstva korisnika s implementiranim sustavima.

Analiza rezultata anketa provedenih među zaposlenicima različitih organizacija otkriva njihove percepcije o sustavima, njihovim utjecajima na radne procese, te potrebne prilagodbe za povećanje zadovoljstva i učinkovitosti. U zaključku, rad sumira ključne prednosti i izazove DMS-a te nudi smjernice za budući razvoj i unaprjeđenje ovih sustava.

Abstract (english)

This graduate thesis deals with the research of the importance and impact of the document management system (DMS) in modern business. The focus of the work is on the analysis of advantages and disadvantages of different types of DMS and their impact on organizational processes. DMS systems are not limited to archiving documents, but enable integration with other business tools, ensuring control and compliance with legal regulations and business policies.

The paper points out that the successful implementation of DMS can automate business processes, improve communication, notification and approval within the organization, which all contribute to greater efficiency and cost reduction. The aim of the paper is to approach the issue of digitalization of business and to show the benefits of introducing DMS, in addition to researching user satisfaction with the implemented systems.

Analysis of the results of surveys conducted among employees of different organizations reveals their perceptions of systems, their impact on work processes, and the necessary adjustments to increase satisfaction and efficiency. In conclusion, the paper summarizes the key advantages and challenges of DMS and offers guidelines for the future development and improvement of these systems.

• Keywords: upravljanje dokumentima; elektronički sustavi; DMS; implementacija; poslovni dokumenti; korisničko zadovoljstvo; efikasnost poslovanja
• Keywords (english): document management; electronic systems; DMS; implementation; business documents; user satisfaction; business efficiency
• Language: croatian
• URN:NBN: urn:nbn:hr:148:213526
• Study programme: Title: /; Study programme type: professional; Study level: graduate; Academic / professional title: magistar ekonomije/magistra ekonomije (magistar ekonomije/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2024-09-25 07:03:01