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master's thesis
Razvoj modela poslovnih procesa pozivnog centra

Antić, Anja
University of Zagreb
Faculty of Economics and Business

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Antić, A. (2015). Razvoj modela poslovnih procesa pozivnog centra (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:693378

Antić, Anja. "Razvoj modela poslovnih procesa pozivnog centra." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2015. https://urn.nsk.hr/urn:nbn:hr:148:693378

Antić, Anja. "Razvoj modela poslovnih procesa pozivnog centra." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2015. https://urn.nsk.hr/urn:nbn:hr:148:693378

Antić, A. (2015). 'Razvoj modela poslovnih procesa pozivnog centra', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 25 September 2020, https://urn.nsk.hr/urn:nbn:hr:148:693378

Antić A. Razvoj modela poslovnih procesa pozivnog centra [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2015 [cited 2020 September 25] Available at: https://urn.nsk.hr/urn:nbn:hr:148:693378

A. Antić, "Razvoj modela poslovnih procesa pozivnog centra", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2015. Available at: https://urn.nsk.hr/urn:nbn:hr:148:693378

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