Primjena emocionalne inteligencije u sklopu informatičkih projektnih timova

master's thesis

• Title (english): The application of emotional intelligence as part of IT project teams
• Author: Mario Mustač
• Mentor: Velimir Srića (mentor)
• Committee member: Mario Spremić (predsjednik povjerenstva)
• Committee member: Ivan Strugar (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; Zagreb
• Defense date and country: 2015-09-30, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics

Abstract

Važnost emocionalne inteligencije je neosporiva u privatnom i u poslovnom aspektu. U radu je objašnjena emocionalna inteligencije i razlika s poznatim kvocijentom inteligencije. Navedeni su načini mjerenja individualne i timske emocionalne inteligencije. Zbog važnosti projektnog vođe, rad sadrži kratak osvrti na emocionalnu inteligenciju i vođenje. Prikazani su treninzi emocionalne inteligencije, njihovo razvijanje na osobnoj razini i implementacija emocionalne inteligencije u projektni tim odnosno poduzeće. Istraživanje je provedeno anketom u kojoj je sudjelovalo 44 ispitanika hrvatskih informatičkih poduzeća. Rezultati su pokazali kako su informatičari strastveni ljudi koji rade posao iz ljubavi. Izloženi su velikom stresu, lošoj raspodjeli rada i prevelikim zahtjevima. Najviše cijene komunkacijske vještine, inicijativu, kompetentnost i integritet u vođe, a predanost, timski rad i suradnju kod članova tima, a manje empatiju i osobni razvoj.

Abstract (english)

The importance of emotional intelligence is undeniable in private and business aspect of our lives. In this thesis emotional intelligence is explained aswell as its difference with well known IQ. Ways of measuring individual and team emotional intelligence are explained. Due to the importance of the project leaders in overal team performanse, thesis gives a brief review on emotional intelligence and project leadership. Furthermore, thesis contains descriptions of trainings of emotional intelligence, their development at the personal level and implementation of emotional intelligence in the project team and company. The study was conducted using a survey that included 44 participants from croatian IT companies. The results showed that the most valued characteristics are communication skills, initiative, competence and integrity in project leaders and commitment, teamwork and collaboration in team members but also empathy and personal development are rated the lowest

• Keywords: informatika; emocije; vodstvo; kompetencije; interakcija
• Keywords (english): informatics; emotion; leadership; competence; interactions
• Language: croatian
• URN:NBN: urn:nbn:hr:148:438460
• Study programme: Title: Business Economics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2016-10-05 15:26:40