master's thesis
Service quality improvement methods

Lea Vuković (2015)
University of Zagreb
Faculty of Economics and Business
Cite this document...

Vuković, L. (2015). Metode unapređenja kvalitete usluge (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:603054

Vuković, Lea. "Metode unapređenja kvalitete usluge." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2015. https://urn.nsk.hr/urn:nbn:hr:148:603054

Vuković, Lea. "Metode unapređenja kvalitete usluge." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2015. https://urn.nsk.hr/urn:nbn:hr:148:603054

Vuković, L. (2015). 'Metode unapređenja kvalitete usluge', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 18 March 2019, https://urn.nsk.hr/urn:nbn:hr:148:603054

Vuković L. Metode unapređenja kvalitete usluge [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2015 [cited 2019 March 18] Available at: https://urn.nsk.hr/urn:nbn:hr:148:603054

L. Vuković, "Metode unapređenja kvalitete usluge", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2015. Available at: https://urn.nsk.hr/urn:nbn:hr:148:603054