Uloga informacijske tehnologije u poslovanju banaka s posebnim osvrtom na Erste & Steiermärkische banku

master's thesis

• Title (english): THE ROLE OF INFORMATION TECNOLOGY IN THE BANKING INDUSTRY WITH A REVISN OF Erste & Steiermärkische bank
• Author: Paula Ivić
• Mentor: Mario Spremić (mentor)
• Committee member: Ivan Strugar (predsjednik povjerenstva)
• Committee member: Božidar Jaković (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; Zagreb
• Defense date and country: 2015-09-17, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Business Informatics

Abstract

Informacijska tehnologija je stvorila nove trendove u svijetu. Nuţna je infrastruktura suvremenog poslovanja i glavni izvor trţišne prednosti. Internet kao globalni komunikacijski prostor omogućava raspolaganje informacijama vaţnim za razvoj i napredak. Zahvaljujući Internetu razvilo se elektroničko poslovanje, a vrlo brzo i elektroničko bankarstvo s kojim je bankarski sektor doţivio značajne promjene. Elektroničko bankarstvo nudi bankarske usluge putem Interneta. Cilj ovog rada je objasniti ulogu i značaj informacijske tehnologije u bankarstvu. Uz podrobno obraĎenu teoriju na praktičnom primjeru Erste&Steiermärkische banke objašnjava se uloga informacijske tehnologije. Temeljem prikupljenih podataka daje se analiza kako je Erste&Steiermärkische banka reagirala na svjetske trendove.

Abstract (english)

Information technology has created new trends in the world. The infrastructure of advanced business transactions and the main source of market advantage are necessity. Internet as the global communication area enables disposition of informations relevant to development and progress. Thanks to the Internet, electronic bussiness has developed and soon after the Electronic banking with which the banking sector experienced significant changes. Electronic banking provides banking services through the Internet. The main objective of this thesis is to review the role and significance of the Information technology in the Banking industry. The role of Information technology is explained using the elaborate theory on a detailed practical example of Erste&Steiermärkische bank. Review of how Erste&Steiermärkische bank reacted to the trends in the world is given based on the collected data.

• Keywords: informacijska tehnologija; Internet; elektroničko poslovanje; elektroničko bankarstvo; uloga tehnologije; Erste&Steiermärkische bank
• Keywords (english): Information technology; Internet; Electronic bussiness; Electronic banking; Role of technology; Erste&Steiermärkische bank
• Language: croatian
• URN:NBN: urn:nbn:hr:148:985458
• Study programme: Title: Business Economics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2016-10-11 12:20:46