master's thesis
Service quality management in hotel industry

Maja Pavlović (2015)
University of Zagreb
Faculty of Economics and Business
Cite this document...

Pavlović, M. (2015). Upravljanje kvalitetom usluga u hotelskoj industriji (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:878432

Pavlović, Maja. "Upravljanje kvalitetom usluga u hotelskoj industriji." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2015. https://urn.nsk.hr/urn:nbn:hr:148:878432

Pavlović, Maja. "Upravljanje kvalitetom usluga u hotelskoj industriji." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2015. https://urn.nsk.hr/urn:nbn:hr:148:878432

Pavlović, M. (2015). 'Upravljanje kvalitetom usluga u hotelskoj industriji', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 18 March 2019, https://urn.nsk.hr/urn:nbn:hr:148:878432

Pavlović M. Upravljanje kvalitetom usluga u hotelskoj industriji [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2015 [cited 2019 March 18] Available at: https://urn.nsk.hr/urn:nbn:hr:148:878432

M. Pavlović, "Upravljanje kvalitetom usluga u hotelskoj industriji", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2015. Available at: https://urn.nsk.hr/urn:nbn:hr:148:878432