Analiza trendova i obilježja sezonskog zapošljvanja u turizmu Hrvatske

master's thesis

• Title (english): Trend analysis and characteristics of seasonal employment in Croatian tourism
• Author: Maja Papac
• Mentor: Oliver Kesar (mentor)
• Committee member: Mato Bartoluci (predsjednik povjerenstva)
• Committee member: Zvjezdana Hendija (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; Zagreb
• Defense date and country: 2016-07-05, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics

Abstract

Turizam u Hrvatskoj ima ulogu glavnog generatora gospodarskog razvoja. Njegova uloga u rješavanju najvažnijeg problema današnjice, nezaposlenosti, vrlo je bitna, ako ne i presudna. Stopa registrirane nezaposlenosti za Hrvatsku u ožujku 2016. godine iznosila je 18,5% odnosno 284.356 nezaposlene osobe.1 Jedno od rješenja pitanja nezaposlenosti Hrvatska vidi u razvoju turizma (primorskog i kontinentalnog) te u produljenju turističke sezone. Sezonsko zapošljavanje, zapošljavanje na crno te problem zapošljavanja niskokvalificirane radne snage čine najveće probleme radne snage koji se iz godine u godinu ponavljaju. Kada bi Hrvatska prema željama mnogih turističkih djelatnika postala turistička zemlja s cjelogodišnjim turističkim prometom, problem sezonalnosti bi nestao, a s njime bi se drastično smanjio i problem nezaposlenosti. Zbog toga se u ovom radu istražuju trendovi i obilježja sezonskog zapošljavanja u Hrvatskoj.

Abstract (english)

Tourism in Croatia is the main generator of economic development. Its role in solving the most important problems of our time, unemployment, is very important if not crucial. The registered unemployment rate in Croatia in March 2016 was 18.5%, or 284,356 unemployed people. The reduction of its unemployment Croatia sees in developing tourism (coastal and inland) and the extension of the tourist season. Seasonal employment, illegal employment and the problem of hiring low-skilled workforce make the biggest problems of tourism workforce year after year. If Croatia wants to become a tourism country with year-round tourist traffic, the problem of seasonality would disappear, and then the problem of unemployment would be drastically reduced. This paper is focused on trends and characteristics of seasonal employment in Croatia.

• Keywords: turizam; nezaposlenost; sezonsko zapošljavanje; turistička sezona; ljudski potencijali; kvaliteta usluge
• Keywords (english): tourism; unemployment; seasonal employment; turistim season; human resources; service quality
• Language: croatian
• URN:NBN: urn:nbn:hr:148:247150
• Study programme: Title: Business Economics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2016-11-23 15:42:58