Utjecaj vlasničke strukture na upravljanje kvalitetom sportskih organizacija

master's thesis

• Title (english): The influence of ownership structure on quality management in sports organizations
• Author: Luka Vugdelija
• Mentor: Tomislav Baković (mentor)
• Committee member: Ines Dužević (predsjednik povjerenstva)
• Committee member: Ivana Štulec (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Trade and International Business); Zagreb
• Defense date and country: 2019-09-10, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Trade and Tourism

Abstract

Ovaj rad izrađen je s ciljem pružanja cjelovitog uvida u oblike vlasničke strukture sportskih organizacija i upravljanja kvalitetom unutar istih. U suvremenom nogometu prevladavaju tri temeljna oblika vlasničke strukture klubova koji, čineći usput multidimenzionalne imaginarne polove oblika, koegzistiraju kao: dioničko društvo, privatno poduzeće ili kao udruga građana, navijača. U svrhu jasnijeg razumijevanja problematike, potrebno je bilo kvalitetno razlučiti pojmove i vezati ih uz empirijske podatke kako bi se mogli izvesti valjani zaključci. Naglasak je pritom stavljen na evaluiranje uspjeha tri predmetne organizacije koje kao posljedicu svojih oblika vlasničke strukture imaju određeni oblik oblika upravljačke strukture. Navedene dimenzije su redom određene kao: sportski uspjeh, financijski uspjeh i zadovoljstvo članova, navijača. Prva dva navedena elementa moguće je precizno empirijski definirati i njihova podložnost subjektivnom promatranju i interpretaciji značajno je manja od podložnosti istima, a koju kao obilježje nosi treći navedeni element, zadovoljstvo navijača.

Abstract (english)

This paper is designed to provide a complete insight into the forms of ownership structure and quality management within the same. Football is nowadays dominated by the three basic structures of the ownership structure of clubs that together form a multi-dimensional concept, coexisting as: a joint stock company, a private company or a citizen's association. For the purpose of a clear understanding of the issues, it was necessary to distinguish concepts and link them to empirical data in order to make valid conclusions. The emphasis is placed on the evaluation of the success of the three organizations in question, which as a result of their forms of ownership structure each have a certain form of management structure. These dimensions are defined as: competitive success, financial success and satisfaction of members, fans. The first two of these elements can be precisely empirically defined and their susceptibility to subjective observation and interpretation is significantly higher compared to the same for the third element, the satisfaction of the fans.

• Keywords: sportske organizacije; vlasnička struktura; dimenzije kvalitete; upravljanje kvalitetom; metode kvantificiranja kvalitete
• Keywords (english): sports organizations; ownership structure; dimensions of quality; quality management; methods for quality quantification
• Language: croatian
• URN:NBN: urn:nbn:hr:148:722981
• Study programme: Title: Business Economics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2019-09-16 16:16:18