Korištenje informacijskih sustava u logistici distribucijskog lanca

master's thesis

• Title (english): THE USAGE OF INFORMATIONAL SYSTEMS IN LOGISTICS OF SUPPLY CHAIN MANAGEMENT
• Author: Domagoj Gusić
• Mentor: Sanda Renko (mentor); MBZ: 246584
• Committee member: Ivana Štulec (predsjednik povjerenstva)
• Committee member: Dario Dunković (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Trade and International Business); Zagreb
• Defense date and country: 2019-09-24, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Trade and Tourism

Abstract

U zadnja dva desetljeća, informacijska tehnologija je napredovala izuzetno velikom brzinom. Samim time, informacijska tehnologija, kao i moć umjetne inteligencije, počele su se primjenjivati u velikim korporacijama kako bi se optimizirali distribucijski procesi i smanjili ukupni troškovi poslovanja, dok bi se istovremeno povećalo zadovoljstvo krajnjeg korisnika. Stoga je unutar odabranih poglavlja detaljno opisan distribucijski lanac kod dvije velike korporacije koje koriste moderne tehnologije pri kreiranju vrijednosti distribucijskog lanca. Cilj ovog rada je prikazati kako informacijska tehnologija i njezin razvoj mogu uvelike poboljšati poslovanje i efikasnost logističkih aktivnosti odabranih poduzeća, kao i ostalih industrijskih grana, te navesti potencijalne rizike sa kojima se poduzeće susreće ukoliko se odluči na takvu investiciju, ali i konačni financijski efekt uporabe informacijske tehnologije u poslovanju poduzeća. Također je provedeno empirijsko istraživanje percepcije važnosti korištenja informacijskih sustava u distribucijskom lancu od strane velikih poslovnih korisnika koje je pokazalo da velika poduzeća koriste modernu informacijsku tehnologiju za distribuciju u lancu opskrbe bez obzira na njihovu osnovnu industriju.

Abstract (english)

Over the last two decades, information technology has been developing at an extremely high rate. As such, information technology and the power of artificial intelligence have been deployed in large corporations to optimize distribution processes and reduce overall business costs while increasing end-user satisfaction. Thus, within the selected chapters, the distribution chain of two large corporations that use modern technologies to create the value of the distribution chain is described in detail. The aim of this paper is to show how information technology and its development can greatly improve the business and efficiency of logistics activities of the selected companies, but also other industries; to outline the potential risks that an enterprise faces if it chooses to make such an investment and to present the ultimate financial impact of information technology in enterprise management. An empirical study of the perception of the importance of using information systems in the distribution chain by large business users has also been conducted and results showed that large businesses use modern information technology for distribution in supply chain regardless of their core industry.

• Keywords: distribucija; informacijski sustavi; logistika; distribucijski lanac
• Keywords (english): distribution; information systems; logistics; supply chain; optimization models
• Language: croatian
• URN:NBN: urn:nbn:hr:148:855033
• Study programme: Title: Business Economics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2019-09-24 16:20:50