Analiza zadovoljstva visoko kvalificiranih zaposlenika sustavom nagrađivanja u Kliničkom bolničkom centru Zagreb

master's thesis

• Title (english): Compensation satisfaction analysis among highly qualified employees at the University hospital centar Zagreb
• Author: Mia Višnjić
• Mentor: Lovorka Galetić (mentor); MBZ: 90735
• Committee member: Maja Klindžić (predsjednik povjerenstva)
• Committee member: Ivana Načinović Braje (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2019-09-25, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Svrha ovog rada je analizirati koliko su zaposlenici Kliničkog bolničkog centra Zagreb
zadovoljni materijalnim i nematerijalnim nagradama te utvrditi jesu li zaposlenici lojalni
organizaciji. Nadalje, na temelju rezultata ispitat će se razlika u zadovoljstvu ispitanika
sustavom nagrađivanja onih koji žele svoju karijeru nastaviti u Kliničkom bolničkom
centru Zagreb i onih koji svoju karijeru ne žele nastaviti u navedenoj ustanovi. Istraživanje
je provedeno pomoću strukturiranog Internet upitnika na uzorku od 51 liječnika koji su
zaposleni u Kliničkom bolničkom centru Zagreb. Istraživanjem se pokazalo da je većina
ispitanika nezadovoljna materijalnim nagradama koje primaju te je samo oko 36%
ispitanika zadovoljno nematerijalnim nagradama. Rezultati istraživanja ujedno su ukazali
da zadovoljstvo nematerijalnim nagrada više doprinosi lojalnosti ispitanika nego
zadovoljstvo materijalnim nagradama.

Abstract (english)

The purpose of this paper is to analyse the satisfaction of material and non-material
rewards given to employees and their loyalty to University hospital centar Zagreb. And
considering results conclude if satisfaction of compensation system contributes employees
desire to pursue their career in University hospital centar Zagreb. The survey was
conducted on a sample of responds from 51 doctors, from University hospital centar
Zagreb, using a structured online questionnaire. Analysis showed that the most examinees
are unsatisfied with compensation rewards and that this is affecting employees loyalty. The
results have also shown that satisfaction with non-material reward was affecting loyalty
more than satisfaction with material ones.

• Keywords: kompenzacija; materijalne nagrade; nematerijalne nagrade; zaposlenici; lojalnost i Klinički bolnički centar Zagreb
• Keywords (english): compensation; material rewards; non-material rewards; employees; loyalty; University hospital centar Zagreb
• Language: croatian
• URN:NBN: urn:nbn:hr:148:789140
• Study programme: Title: Business Economics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2019-09-30 05:08:56