Utjecaj razvoja ICT na poslovanje poduzeća i na ljudske resurse

master's thesis

• Title (english): The impact of ICT development on the business and human resources
• Author: Gabrijela Raguž
• Mentor: Ivan Strugar (mentor)
• Committee member: Jovana Zoroja (predsjednik povjerenstva)
• Committee member: Božidar Jaković (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Informatics); Zagreb
• Defense date and country: 2020-06-08, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Business Informatics

Abstract

Digitalne tehnologije se ubrzano razvijaju i mijenjaju cijeli poslovni svijet. Ubrzane promjene dovode do transformacije stvarajući nova tržišta, nove proizvode i nove kupce, ali stvarajući i nove poslovne modele. Aktualna digitalna transformacija poduzeća i industrija 4.0 donosi promjene koje utječu na poslovnu paradigmu, mijenja se način rada i zahtijevaju se nove vještine zaposlenika. Unutar poduzeća dolazi do niza promjena, u organizaciji, hijerarhiji, drugačijoj raspodjeli radne snage te na kraju i u preferencijama radnika. ICT znatno mijenja odluke menadžmenta ljudskih resursa, radno okruženje i perspektive zaposlenika.
U sklopu ovog rada provedeno je istraživanje kojim je, metodom anketiranja, obuhvaćen uzorak od 114 osobe, starosti 18 – 27 godina, koji su većinom studenti Ekonomskog fakulteta u Zagrebu. Cilj je istraživanja utvrditi stavove o promjenama koje unose tehnološke inovacije i digitalna transformacija u poslovno okruženje i tržište rada, te ispitati spremnost na promjene u načinu rada. Dobiveni rezultati obrađeni su metodom analize i deskripcije te pokazuju malen postotak poznavanja digitalizacije i poslovnih procesa, dok je velika zainteresiranost za fleksibilnost u radnom vremenu i slobodom u odrađivanju posla.

Abstract (english)

Digital technologies are rapidly evolving and changing the entire business world. Rapid changes are driving transformation, creating new markets, new products, and new customers, but also creating new business models. The current digital transformation of business and industry 4.0 is bringing changes that affect the business paradigm, mode of work, and requirements concerning new employee skills. There are several changes within the company, in the organization, hierarchy, different distribution of the workforce, and finally in the preferences of workers. ICT significantly alters HRM decisions, work environment, and employee perspectives.
For the purpose of this master's thesis, a survey was conducted, which included 144 participants, aged 18 - 27, who are mainly students of the Faculty of Economics in Zagreb. The research aims to identify attitudes regarding the changes that are brought by the technological innovation and digital transformation to the business environment and the labor market and to examine flexibility regarding the modes of work. The results obtained were analyzed by the method of analysis and the descriptive method and indicated a small percentage of prior knowledge of digitalization and business processes, whilst there is a great interest in flexibility in working hours and freedom in doing the work.

• Keywords: digitalna transformacija; ICT industrija; ljudski resursi; način rada; fleksibilno radno vrijeme
• Keywords (english): digital transformation; ICT industry; human resources; modes of work; flexible working hours
• Language: croatian
• URN:NBN: urn:nbn:hr:148:295423
• Study programme: Title: Economics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2020-06-15 19:19:25