ULOGA KARAKTERISTIKA NEPREKIDNOSTI I RETROSPEKTIVE U PROCESU POSLOVNOG ODLUČIVANJA U HRVATSKIM PODUZEĆIMA

professional thesis

• Title (english): THE FUNCTION OF CHARACTERISTICS OF ONGOING AND RETROSPECTIVE IN THE BUSINESS DECISION-MAKING PROCESS IN CROATIAN ENTERPRISES
• Author: Lidija Kos
• Mentor: Domagoj Hruška (mentor)
• Committee member: Darko Tipurić (predsjednik povjerenstva)
• Committee member: Mislav Ante Omazić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2021-06-08, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Cilj ovog rada je bilo istraživanje o prisutnosti i utjecaju elemenata karakteristika neprekidnosti i retrospektive kod donositelja poslovnih odluka u hrvatskim poduzećima. Teorijski dio rada obrađuje dvije cjeline. Prva cjelina opisuje proces menadžerskog odlučivanja s aspekta kognitivne znanosti kroz opis osnovnih pojmova iz kognitivne psihologije. Druga cjelina opisuje proces donošenja poslovnih odluka kao proces traganja za smislom. Taj dio rada obrađuje spoznaje vezane uz proces poslovnog odlučivanja, usvajanje novog znanja u organizaciji i karakteristike procesa traganja za smislom. Proces traganja za smislom ima sedam karakteristika, od kojih je pet opisano samo osnovnim informacijama, dok su karakteristike neprekidnosti i retrospektive, koje su predmet istraživanja, opisane detaljno u zasebnim poglavljima. Istraživanje je provedeno u studenom 2020. Ispitanici su osobe zaposlene u hrvatskim poduzećima. Ciljana skupina su bili zaposlenici koji donose poslovne odluke te su odgovori na upitnik ispitanika koji su se prepoznali kao donositelji poslovnih odluka obrađivani i analizirani. Upitnikom je ispitano koliko su zaposlenici koji donose poslovne odluke u hrvatskim poduzećima upoznati s procesom donošenja poslovnih odluka, koliko im je bitno usvajanje novog znanja i da li prepoznaju karakteristike procesa traganja za smislom – sensemakinga. Zadnja dva poglavlja upitnika imala su svrhu ispitati da li kod donošenja poslovnih odluka, ispitanici prepoznaju elemente karakteristika neprekidnosti i retrospektive te da li su svjesni tih procesa i njihovog utjecaja u samom procesu donošenja poslovnih odluka. Istraživanje je pokazalo da je poznavanje tematskih cjelina navedenih u upitniku s posebnim naglaskom na cilj istraživanja koji se odnosi na karakteristike neprekidnosti i retrospektive, na prilično viskom nivou kod ispitanika.

Abstract (english)

The purpose of this paper was survey of the presence and influence of elements of ongoing and retrospective as characteristics in business decision makers in Croatian companies. The theoretical part of the paper consists of two chapters. The first chapter describes the process of decision making from the aspect of cognitive science through a description of basic elements from cognitive psychology. The second chapter describes the business decision-making process as a process of sensemaking. This chapter of the paper deals with knowledge related to the business decision-making process, the acquisition of new knowledge in the organization and the characteristics of the process of sensemaking. The process of sensemaking has seven characteristics, five of them are described only by basic information, while the characteristics of ongoing and retrospective that are the subject of research of the paper are described in detail in separate chapters. The survey was conducted in November 2020. Respondents were persons employed in Croatian companies. The target group were employees who make business decisions, and the answers of respondents who identified themselves as business decision makers were processed and analysed. The questionnaire had examined how familiar employees, who make business decisions in Croatian companies, are with the business decision-making process, how important it is for them to acquire new knowledge and whether they recognize the characteristics of the process of sensemaking. The last two parts of the questionnaire should examine whether in making business decisions, respondents recognize elements of the characteristics of ongoing and retrospective and whether they are aware of these processes and their impact in the business decision-making process. The results of survey have shown that respondents are highly aware and have knowledge about characteristics of sensemaking process, knowledge acquirement and decision making.

• Keywords: poslovno odlučivanje; traganje za smislom; neprekidnost; retrospektiva
• Keywords (english): business decision making; sensemaking; ongoing; retrospective
• Language: croatian
• URN:NBN: urn:nbn:hr:148:299454
• Study programme: Title: Business Administration- MBA; Study programme type: university; Study level: postgraduate specialist; Academic / professional title: sveučilišni/a specijalist/specijalistica poslovnog upravljanja-MBA (sveučilišni/a specijalist/specijalistica poslovnog upravljanja-MBA)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to authenticated users
• Created on: 2021-06-16 10:02:54