Važnost i razina razvijenosti emocionalne i duhovne inteligencije među zaposlenicima srednjeg poduzeća

master's thesis

• Title (english): The importance and level of emotional and spiritual intelligence amongst workers of a middle enterprise
• Author: Edita Keller
• Mentor: Ivana Marić (mentor); MBZ: 246626
• Committee member: Ana Aleksić (predsjednik povjerenstva)
• Committee member: Mladen Turuk (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; Zagreb
• Defense date and country: 2021-09-09, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics

Abstract

Pored racionalne, emocionalna inteligencija sve više dobiva na važnosti i značajna je u poslovnom okruženju. Emocionalna inteligencija i upravljanje vlastitim emocijama istinski su i potvrđeni način koji omogućuje menadžerima usmjeriti svoje zaposlenike da oslobode svoje emocije, riješe se negativnih emocija i u konačnici postignu bolji radni učinak. Kako ljudi nisu samo biološka bića i konstrukti već i duhovna stvorenja poseban se naglasak treba dodati i na pojam duhovne inteligencije. Duhovna inteligencija treća je vrsta inteligencije stoga je izrazito važna kako bi se dobila cjelovita slika ljudske inteligencije. Duhovnom inteligencijom pristupa se problemu smisla i životnih vrijednosti i pomoću nje život i postupci stavljaju se u smisleniji i bogatiji kontekst. Ona ljudima omogućuje promjenu pravila, izmjenu situacije i poticanje kreativnosti. Potrebno je naglasiti da nezasitna želja za ostvarivanjem profita zanemaruje postojanje drugih vrijednosti kao što su istina, poštenje, ljubaznost i ispravno postupanje, stoga je osim emocionalne nužno pristupiti proučavanju duhovne inteligencije. Cilj empirijskog dijela rada je istražiti razvijenost i važnost emocionalne i duhovne inteligencije kod menadžera i zaposlenika odabranog srednjeg poduzeća.

Abstract (english)

In addition to rational, emotional intelligence is gaining importance and it is significant in the business environment. Emotional intelligence and managing your own emotions are true and confirmed way that allows managers to direct their employees to release their emotions, to get rid of negative emotions, and ultimately achieve better work performance. As humans are not only biological beings and constructs but also spiritual creatures, special emphasis should be placed on the notion of spiritual intelligence. Spiritual intelligence is the third type of intelligence and is therefore extremely important to get a complete picture of human intelligence. Spiritual intelligence approaches the problem of meaning and life values and with its help life and actions are placed in a more meaningful and richer context. It allows people to change the rules, change the situation and encourage creativity. It is necessary to emphasize that the insatiable desire to make a profit neglects the existence of other values such as truth, honesty, kindness, and right conduct, so in addition to the emotional, it is necessary to approach the study of spiritual intelligence. The empirical part of the paper aims to investigate the development and importance of emotional and spiritual intelligence in managers and employees of the selected medium-sized company.

• Keywords: Emocionalna inteligencija; duhovna inteligencija; menadžer; zaposlenici
• Keywords (english): Emotional intelligence; spiritual intelligence; manager; employees
• Language: croatian
• URN:NBN: urn:nbn:hr:148:897850
• Study programme: Title: Economics of Entrepreneurship; Study programme type: professional; Study level: specialist graduate; Academic / professional title: stručni specijalist/specijalistica poduzetništva (stručni specijalist/specijalistica poduzetništva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2021-09-09 11:02:06