Sustav kvalitete na primjeru naftne industrije

undergraduate thesis

• Title (english): Quality system on the example of the oil industry
• Author: Mila Landeka
• Mentor: Tomislav Baković (mentor); MBZ: 258146
• Committee member: Tomislav Baković (predsjednik povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Trade and International Business); Zagreb
• Defense date and country: 2021-09-27, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Trade and Tourism

Abstract

Sustav kvalitete u nekoj organizaciji započinje misijom i vizijom poduzeća,odnosno njihovim kreiranjem.Kvaliteta se nalazi u središtu poslovne politike bez obzira radi li se o proizvodnoj organizaciji ili uslužnoj.Kontrola kvalitete je prema ISO 1900:2000 dio sustava upravljanja kvalitetom koji se fokusira na ispunjavanje osnovnih zahtjeva koje su vezane za kvalitetu koji podrazumijevaju specifikacije poduzeća koje su vezane za proizvode i usluge i njihove mjerljive karakteristike.Kontrola kvalitete predstavlja sastavni dio upravljanja kvalitetom koji se orijentira na ispunjavanje kvalitete prema osnovnim zahtjevima.Kontrola kvalitete je najniži stupanj,odnosno početak kontrole nekog proizvoda ili procesa u svrhu uspoređivanja sa specifikacijama koje su unaprijed utvrđene.Mjerenje kvalitete predstavlja aktivnost koja pruža sigurnost povratne veze i ukazuje na predstojeće probleme.

Abstract (english)

The quality system in an organization begins with the mission and vision of the company or their creation.The quality is in the center of business politics whether it is a production organization or a service organization.Quality control is according to ISO 1900:2000 part of a quality management system that focuses on meeting the basic requirements related to quality that include the specifications of the company related to products and services and their measurable characteristics.Quality control is an integral part of quality management that focuses on meeting quality according to basic requirements.Quality control is the lowest level,or the beginning of control of a product or process for comparison with specifications set in advance.Quality measurement is an activity that provides feedback security and inducates upcoming problems.

• Keywords: zaštita okoliša; ekološka održivost; naftna industrija; standardi kvalitete; certifikacija.
• Keywords (english): environmental protection; environmental sustainability; oil industry; quality standards; certification
• Language: croatian
• URN:NBN: urn:nbn:hr:148:034825
• Study programme: Title: Business Economics; Study programme type: professional; Study level: undergraduate; Academic / professional title: stručni/a pristupnik/pristupnica ekonomije (stručni/a pristupnik/pristupnica ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2021-09-27 20:52:51