ANALIZA POŽELJNIH OSOBINA VOĐA U KRIZNIM SITUACIJAMA KROZ PRIZMU HRVATSKOG SEKTORA UGOSTITELJSTVA POGOĐENOG EPIDEMIJOM KORONA VIRUSA

master's thesis

• Title (english): THE ANALYSIS OF DESIRED LEADERSHIP CHARACTERISTICS IN CRISIS SITUATIONS THROUGH THE PRISM OF CROATIAN HOSPITALITY SECTOR AFFECTED BY THE CORONA VIRUS EPIDEMIC
• Author: Domagoj Ljubić
• Mentor: Domagoj Hruška (mentor)
• Committee member: Domagoj Hruška (predsjednik povjerenstva)
• Committee member: Mislav Ante Omazić (član povjerenstva)
• Committee member: Davor Labaš (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2021-09-27, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

U radu je fokus na važnosti implementacije pozitivnih osobina vodstva kako općenito u poslovanju poduzeća tako i u konkretnom primjeru krize koja je posljedica pandemije uzrokovane korona virusom. Poželjne osobine vodstva sažete su u ovom radu i provedene kroz obrazac evaluacije karakteristika vođe u kriznim uvjetima. U radu će se provesti empirijsko istraživanje uz 360 degree qustionnary u kojem je provedena anonimna anketa među zaposlenicima sektora ugostiteljstva u Republici Hrvatskoj. Za potrebe istraživanja i segmentiranje rezultata, anketa je distribuirana isključivo djelatnicima kafića. Cilj rada bio je istražiti važnost pojedine osobine vodstva iz perspektive zaposlenika te u kojoj mjeri je ista implementirana od strane njihovih nadređenih tokom suočavanja sa korona virusom kao krizom u poslovanju. Važno je da su sve poželjne karakteristike vodstva pravovremeno i pravovaljano implementirane kroz prizmu perspektive zaposlenika, jer je interna suradnja u kriznim uvjetima krucijalna za postizanje sinergijskog efekta između svih inputa poduzeća te uspješno nošenje sa krizom.

Abstract (english)

In this final thesis, focus is at the importance of positive leadership characteristics implementation as in regular company business terms, also specificly at the example of crisis due to pandemic caused by corona virus. All desirable leadership characteristics are summarized in this thesis and conducted through a leader characteristics evaluation in terms of crisis. In this thesis, an empirical research will be conducted with 360 degree questionnary in which anonimous questionnary will be distributed among hospitality sector employees in Croatia. For research purposes and segmentation of results, questionnary is distributed only to coffee shop employees. The goal of the research was to explore the importance of leadership characteristics from employees perspective and how the leaders characteristics were implemented through business during the corona ciris. It is important that all valuable characteristics were properly used from employees perspective, because inner cooperation in terms of crisis is crucial for synergy effect achievement and successfull crisis confrontation.

• Keywords: vodstvo; vođa; kriza; osobine; komunikacija; korona virus
• Keywords (english): leadership; leader; crisis; characteristics; communication; corona virus
• Language: croatian
• URN:NBN: urn:nbn:hr:148:514006
• Study programme: Title: Business Economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2021-09-28 09:41:59