Analiza prelaska na virtualni timski projektni rad i rad u softverskim alatima hrvatskih poduzeća uslijed pandemije COVID-19

master's thesis

• Title (english): Analysis of the transition to virtual team project work and work in software tools of Croatian companies due to the COVID-19 pandemic
• Author: Ivana Maruna
• Mentor: Mislav Ante Omazić (mentor)
• Granter: University of Zagreb; Faculty of Economics and Business; Zagreb
• Defense date and country: 2022-09-02, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics

Abstract

Tehnološke promjene uzrokovane razvojem računala, Interneta i raznih aplikacija utjecale su na poslovni svijet čineći ga bržim i fleksibilnijim. Razvoj mobilnih uređaja i sve brža mogućnost komuniciranja putem Interneta u poslovni su svijet donijeli nebrojene mogućnosti poput poslovanja i komuniciranja na daljinu, što se posebno važnim pokazalo uslijed pandemije COVID-19 kada je niz tradicionalnih timova počeo djelovati virtualno. Oslanjajući se na razmišljanja o životnim iskustvima timova, ovaj rad istražuje kako je prijelaz na virtualni rad, koji je donijela pandemija COVID-19, osvijetlio temeljne aktivnosti koje zahtijeva timski rad, promijenio način izvedbe timskih aktivnosti i potaknuo zaposlenike da prilagode i razmisle o upotrebi digitalne tehnologije za obavljanje tih istih aktivnosti. Koristeći prijelaz na virtualni rad kao jedinstvenu priliku za učenje, rad je ukazao na činjenicu da timski rad uključuje nekoliko temeljnih aktivnosti (zadatak, proces i interakcije odnosa) koje zahtijevaju dodatne prilagodbe za uspješno provođenje u virtualnom okruženju. Cilj rada bio je istražiti iskustva prelaska na virtualni rad zaposlenika u hrvatskim organizacijama za vrijeme pandemije COVID-19. Kako bi se spomenuto izvršilo, provedeno je istraživanje anketnim upitnikom nad 60 organizacija, odnosno 60 ispitanika koji su bili članovi virtualnih timova u tim organizacijama u doba pandemije COVID-19. Oslanjajući se na razmišljanja o iskustvima timova, rad je istražio kako je prelazak na virtualni rad koji je donijela pandemija COVID-19 osvijetlio temeljne aktivnosti koje timski rad zahtijeva, u nekim pogledima olakšao izvođenje timskih aktivnosti te potaknuo zaposlenike na prilagodbu i uporabu digitalne tehnologije za obavljanje tih aktivnosti. Međutim, ustanovile su se određene razlike u odgovorima ispitanika, s obzirom na učestalost njihovog sastajanja, ali i veličine samih timova.

Abstract (english)

Technological changes caused by the development of computers, the Internet and various applications have affected the business world, making it faster and more flexible. The development of mobile devices and the ever-faster possibility of communicating via the Internet have brought countless possibilities to the business world, such as remote business and communication, which proved to be especially important due to the COVID-19 pandemic, when a number of traditional teams began to operate virtually. Drawing on reflections on the lived experiences of teams, this paper explores how the transition to virtual work brought about by the COVID-19 pandemic has illuminated the core activities required by teamwork, changed the way team activities are performed, and encouraged employees to adapt and reflect on the use of digital technologies for performing these same activities. Using the transition to virtual work as a unique learning opportunity, the paper pointed to the fact that teamwork includes several fundamental activities (task, process and relational interactions) that require additional adaptations for successful implementation in a virtual environment. The aim of the paper was to investigate the experiences of employees switching to virtual work in Croatian organizations during the COVID-19 pandemic. In order to carry out the aforementioned, a survey was conducted on 60 organizations, i.e. 60 respondents who were members of virtual teams in these organizations during the COVID-19 pandemic. Drawing on reflections on teams' experiences, the paper explored how the transition to virtual work brought about by the COVID-19 pandemic has illuminated the fundamental activities that teamwork requires, in some respects facilitated the performance of team activities, and encouraged employees to adapt and use digital technology to perform those activities. However, certain differences were found in the respondents' answers, regarding the frequency of their meetings, as well as the size of the teams themselves.

• Keywords: COVID-19 pandemija; virtualni projektni timovi; projektni rad; softverski alati
• Keywords (english): COVID-19 pandemic; virtual project teams; project work; software tools
• Language: croatian
• URN:NBN: urn:nbn:hr:148:614502
• Study programme: Title: Business Economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2022-09-02 14:35:28