Zadovoljstvo korisnika usluga telekomunikacijskih operatora

Rojnica, Luka

prikaz prve stranice dokumenta Zadovoljstvo korisnika usluga telekomunikacijskih operatora

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master's thesis

Zadovoljstvo korisnika usluga telekomunikacijskih operatora

2022. urn:nbn:hr:148:281098

Rojnica, Luka

University of Zagreb
Faculty of Economics and Business

Cite this document

APA 6th Edition

Rojnica, L. (2022). Zadovoljstvo korisnika usluga telekomunikacijskih operatora (Master's thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:281098

MLA 8th Edition

Rojnica, Luka. "Zadovoljstvo korisnika usluga telekomunikacijskih operatora." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:148:281098

Chicago 17th Edition

Rojnica, Luka. "Zadovoljstvo korisnika usluga telekomunikacijskih operatora." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:148:281098

Harvard

Rojnica, L. (2022). 'Zadovoljstvo korisnika usluga telekomunikacijskih operatora', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 07 December 2023, https://urn.nsk.hr/urn:nbn:hr:148:281098

Vancouver

Rojnica L. Zadovoljstvo korisnika usluga telekomunikacijskih operatora [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2022 [cited 2023 December 07] Available at: https://urn.nsk.hr/urn:nbn:hr:148:281098

IEEE

L. Rojnica, "Zadovoljstvo korisnika usluga telekomunikacijskih operatora", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:148:281098

Cite this item: https://urn.nsk.hr/urn:nbn:hr:148:281098

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Metadata

Title	Zadovoljstvo korisnika usluga telekomunikacijskih operatora
Title (english)	Customer satisfaction of telecommunications operators
Author	Luka Rojnica
Mentor	Miroslav Mandić (mentor)
Granter	University of Zagreb Faculty of Economics and Business Zagreb
Defense date and country	2022-09-19, Croatia
Scientific / art field, discipline and subdiscipline	SOCIAL SCIENCES Economics
Abstract	Predmet istraživanja diplomskog rada je zadovoljstvo korisnika usluga telekomunikacijskih operatora u Republici Hrvatskoj. Cilj rada je utvrditi što utječe na zadovoljstvo korisnika telekomunikacijskih usluga te kako poduzeće može utjecati na zadovoljstvo, odnosno kakvu uslugu operator mora pružati kako bi korisnici bili zadovoljni.
Keywords
Language	croatian
URN:NBN	urn:nbn:hr:148:281098
Study programme	Title: Management and marketing in retail Study programme type: professional Study level: specialist graduate Academic / professional title: stručni/a specijalist/specijalistica menadžmenta i marketinga maloprodaje (stručni/a specijalist/specijalistica menadžmenta i marketinga maloprodaje)
Type of resource	Text
File origin	Born digital
Access conditions	Access restricted to students and staff of home institution
Terms of use
Created on	2022-09-20 21:34:04