Mobilna aplikacija za naručivanje pacijenata u zdravstvenom sustavu

graduate thesis

• Title (english): Mobile application for patient appointment scheduling in the healthcare system
• Author: Mihaela Pavličić
• Mentor: Ljubica Milanović Glavan (mentor)
• Committee member: Ljubica Milanović Glavan (član povjerenstva)
• Committee member: Božidar Jaković (član povjerenstva)
• Committee member: Nikola Vlahović (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Informatics); Zagreb
• Defense date and country: 2023-09-11, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Business Informatics

Abstract

Svrha diplomskog rada je prikazati ideju koja bi mogla pomoći u organizaciji i prijemu pacijenata u zdravstvenom sustavu. Izrađen je prototip „m-Naručivanje“ preko koje bi pacijenti mogli zakazivati svoje termine za pregled kod doktora opće prakse. Za izradu prototipa koristio se program Android Studio i Kotlin kao programerski jezik. U provedenoj anketi prikazani su jasni stavovi ispitanika o funkcioniranju zdravstvenog sustava Republike Hrvatske. Anketa je provedena putem Google obrasca. Aplikacija nije u cijelosti u funkciji te ju je potrebno nadograđivati prema potrebama pacijenata i doktora opće prakse. Zaključak je da bi aplikacija mogla pomoći u procesu naručivanja pacijenata, smanjiti gužve u čekaonicama te sa nadogradnjama omogućiti da se aplikacija može koristiti i u bolnicama.

Abstract (english)

The purpose of this master's thesis is to present an idea that could aid in the organization and reception of patients within the healthcare system. A prototype called "mNaručivanje" has been developed, through which patients could schedule their appointments for general practitioner visits. For the creation of the prototype, the Android Studio program and the Kotlin programming language were used. The conducted survey revealed clear opinions of respondents regarding the functioning of the healthcare system in the Republic of Croatia. The survey was carried out using a Google Form. The application is not fully functional and requires further development according to the needs of patients and general practitioners. The conclusion is that the application could assist in the patient appointment scheduling process, reduce waiting room congestion, and with updates, make the application usable in hospitals as well.

• Keywords: rezervacija; termin; doktor; m-Naručivanje; online; naručivanje
• Keywords (english): reservation; appointment; doctor; m-Naručivanje; online; scheduling
• Language: croatian
• URN:NBN: urn:nbn:hr:148:131685
• Study programme: Title: /; Study programme type: professional; Study level: graduate; Academic / professional title: magistar ekonomije/magistra ekonomije (magistar ekonomije/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2023-09-11 12:26:00