Percepcija poduzeća i kupaca o novom modelu rada nedjeljom

undergraduate thesis

• Title (english): Perception of companies and customers on the new sundays working model
• Author: Jelena Budim
• Mentor: Kristina Petljak (mentor)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Trade and International Business); Zagreb
• Defense date and country: 2023-09-14, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics

Abstract

U Republici Hrvatskoj od srpnja 2023. godine na snagu stupa novi model rada nedjeljom. Taj novi model zapravo je regulacija rada nedjeljom u cijeloj državi. Bazira se na 16 radnih nedjelja godišnje koje određuje poduzeće. U radu je detaljnije opisan novi model i njegova provedba. Također, navedeni su pozitivni i negativni efekti rada nedjeljom koji su potkrijepljeni brojnim istraživanjima. Navedene su zemlje koje već imaju provedenu regulaciju rada nedjeljom i način njihove primjene. Intervjuiranjem poduzeća utvrđeno je kako će novi model rada nedjeljom imati pozitivan utjecaj na njihovo poslovanje i zaposlenike. Kroz anketni upitnik za kupce također iznesena je pozitivna percepcija o novom modelu rada nedjeljom. Analizom rezultata utvrđeno je da poduzeće i kupci očekuju pozitivne ishode novog modela rada nedjeljom na poslovne rezultate i same zaposlenike.

Abstract (english)

In the Republic of Croatia, from July 2023, a new Sundays working model will come into force. This new model is actually a regulation of work on Sundays throughout the country. It is based on 16 working Sundays per year determined by the company. This thesis provides a more detailed description of the new model and its implementation. Furthermore, it presents positive and negative effects of Sunday work supported by numerous studies. The countries that have already implemented the regulation of working on Sundays and the method of their application are discussed. Through interview with a company, it is determined that the new Sundays working model will have positive impact on their business and employees. The customer survey also revealed a positive opinion about the new Sundays working model. Analysis of the results indicated that both companies and customers expect positive outcomes from the new Sundays working model in terms of business results and the well-being of employees.

• Keywords: novi model rada nedjeljom; zemlje s provedenom regulacijom rada nedjeljom; utjecaj na poduzeća; utjecaj na kupce; percepcija zaposlenika
• Keywords (english): new Sundays working model; countries with implemented regulation of Sundays working; impact on companies; impact on customers; employee perception
• Language: croatian
• URN:NBN: urn:nbn:hr:148:623624
• Study programme: Title: Business Economics; specializations in: Trade Business Operations, Tourism Business Operations, Accounting and Finances, Business Secretary; Course: Trade Business Operations; Study programme type: professional; Study level: undergraduate; Academic / professional title: stručni/a pristupnik/pristupnica ekonomije (stručni/a pristupnik/pristupnica ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2023-09-14 16:57:58