Povezanost razvijenosti socijalne dimenzije posla i organizacijskog građanskog ponašanja

master's thesis

• Title (english): The connection of the social dimension of work development and organizational citizenship behavior
• Author: Pia Grgec
• Mentor: Matija Marić (mentor)
• Committee member: Matija Marić (predsjednik povjerenstva)
• Committee member: Ivana Načinović Braje (član povjerenstva)
• Committee member: Tomislav Hernaus (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2023-09-25, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Dizajn posla odnosi se na promišljeno raspoređivanje zadataka, dužnosti i odgovornosti u smislenu cjelinu. Dobro osmišljen posao može dovesti do povećanog zadovoljstva poslom, motivacije i produktivnosti, dok loše osmišljen posao može rezultirati nezadovoljstvom, stresom i niskim moralom. Tri su glavne dimenzije posla: strukturalna, kognitivna i socijalna. Strukturalna dimenzija uključuje fizičke, okolišne i organizacijske aspekte posla, kao što su radni uvjeti i tempo rada. Kognitivna... More dimenzija uključuje mentalne i intelektualne aspekte posla, kao što su rješavanje problema i donošenje odluka. Socijalna dimenzija uključuje međuljudske i grupne aspekte posla, poput komunikacije i timskog rada. Dizajn posla je važan jer utječe na dobrobit i zadovoljstvo zaposlenika, a društveni aspekt posla tu ima bitnu ulogu. Temeljne socijalne karakteristike posla uključuju društvenu podršku, povratne informacije od kolega i interakcije.
Organizacijsko građansko ponašanje odnosi se na radnje koje nadilaze formalne zahtjeve posla zaposlenika i pridonose nesmetanom funkcioniranju organizacije. Ova ponašanja uključuju pomaganje kolegama, pružanje podrške, volontiranje za zadatke i preuzimanje inicijative. Organizacijsko građansko ponašanje važno je jer promiče pozitivno radno okruženje, podiže moral i povećava ukupnu produktivnost. Razvoj socijalne dimenzije u organizaciji povezan je s takvim ponašanjem na nekoliko načina. Snažna socijalna dimenzija potiče osjećaj zajedništva i povezanosti među zaposlenicima, što može dovesti do veće spremnosti za pomaganjem kolegama i sličnim ponašanjima.
Za potrebe pisanja ovog rada provedeno je empirijsko istraživanje u formi anketnog upitnika na uzorku od 50 osoba. Istraživanje pokazuje značajnu i jaku korelaciju između socijalne dimenzije posla i organizacijskog građanskog ponašanja. Također, nakon istraživanja, poznato je da je pozitivna korelacija prisutna i kod socijalne potpore i organizacijskog građanskog ponašanja. Zanimljivo je da je uočena najslabija i negativna povezanost između interakcija izvan organizacije i primljene međuovisnosti. Less

Abstract (english)

Job design refers to the thoughtful arrangement of tasks, duties and responsibilities into a meaningful whole. A well-designed job can lead to increased job satisfaction, motivation and productivity, while a poorly designed job can result in dissatisfaction, stress and low morale. There are three main dimensions of work: structural, cognitive and social. The structural dimension includes the physical, environmental and organizational aspects of work, such as working conditions and... More work pace. The cognitive dimension includes the mental and intellectual aspects of work, such as problem solving and decision making. The social dimension includes the interpersonal and group aspects of work, such as communication and teamwork. Job design is important because it affects the well-being and satisfaction of employees, and the social aspect of work plays an important role. Core social characteristics of work include social support, peer feedback, and interactions.
Organizational citizenship behavior refers to actions that go beyond the formal requirements of the employee's job and contribute to the smooth functioning of the organization. These behaviors include helping colleagues, providing support, volunteering for tasks, and taking initiative. Organizational citizenship behavior is important because it promotes a positive work environment, boosts morale, and increases overall productivity. The development of the social dimension in the organization is related to such behavior in several ways. A strong social dimension fosters a sense of community and connection among employees, which can lead to a greater willingness to help colleagues and similar behaviors.
For the purposes of writing this paper, empirical research was conducted in the form of a questionnaire on a sample of 50 people. The research shows a significant and strong correlation between the social dimension of work and organizational citizenship behavior. Also, after the research, it is known that a positive correlation is also present with social support and organizational citizenship behavior. Interestingly, the weakest and negative association was observed between interactions outside the organization and perceived interdependence. Less

• Keywords: dizajn posla; dimenzije posla; socijalne karakteristike posla; organizacijsko građansko ponašanje
• Keywords (english): job design; job dimensions; social job characteristics; organizational citizenship behavior
• Language: croatian
• URN:NBN: urn:nbn:hr:148:343610
• Study programme: Title: Business Economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2023-10-02 14:20:48