Specifičnost upravljanja kvalitetom u zdravstvu

master's thesis

• Title (english): Specificity of quality management in health care
• Author: Anela Job
• Mentor: Tomislav Baković (mentor)
• Committee member: Tonći Lazibat (predsjednik povjerenstva)
• Committee member: Ines Dužević (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; Zagreb
• Defense date and country: 2015-09-29, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics

Abstract

Temeljni cilj zdravstvene politike nije samo produživanje očekivanoga trajanja života, već i poboljšanje njegove kvalitete. Zdravstvena je zaštita organizirana na tri razine, pa je riječ o primarnoj, sekundarnoj i tercijarnoj zdravstvenoj zaštiti. Primarna zdravstvena zaštita je prvi i najčešći oblik kontakta stanovništva sa zdravstvenom službom. Zdravstvenu zaštitu u RH financiraju HZZO, županije i Grad Zagreb te korisnici. Oko 80% zdravstvene potrošnje financira se putem doprinosa za zdravstveno osiguranje koje plaćaju poslodavci u iznosu od 15% bruto plaće radno aktivnog stanovništva. Posljednjih godina dogodile su se dramatične promjene u medicinskoj dijagnostici i liječenju. Porast znanja u medicini, a i u drugim znanostima vezanim uz medicinu, pridonio je razvoju u medicini pogotovo u primjeni standarda kvalitete u zdravstvenom sustavu RH. Kako se proces u znanosti i tehnologiji nastavlja, vjerojatno će se sve više naglasiti stanovište da su liječnici kao i drugi stručnjaci, pozvani da spriječe, da istražuju, da liječe specifična funkcionalna oštećenja pomoću primjene tehnologije i standardnih operativnih procedura. Ako se žele efikasno i ekonomično iskoristiti kompleksne dijagnostičke i terapeutske mogućnosti, svaki pristup liječnika problemu pojedinca mora biti vrlo dobro organiziran i sistematičan.

Abstract (english)

The main policy objective is not only extend life expectancy, but also to improve its quality. Health care is organized on three levels, it is a primary, secondary and tertiary health care. Primary health care is the first and most common form of contact of the population with health services. Health care in Croatia financed Health Insurance Fund, the County and the City of Zagreb and the users. About 80% of health spending is financed through health insurance contributions paid by employers in the amount of 15% of gross salary working population. In recent years there have been dramatic changes in medical diagnosis and treatment. The increase of knowledge in medicine and in other sciences related to medicine, contributed to the development in medicine, especially in the application of quality standards in the health care system in Croatia. As the process of science and technology continues, is likely to be increasingly emphasized the view that doctors and other experts called to prevent, to investigate, to treat specific functional impairments by applying technology and standard operating procedures. If you are looking to efficiently and cost-effectively take advantage of complex diagnostic and therapeutic options, each approach to the problem of the individual physician must be very well organized and systematic.

• Keywords: upravljanje kvalitetom; zdravstvo; organiziranost
• Keywords (english): quality management; health care organization
• Language: croatian
• URN:NBN: urn:nbn:hr:148:825211
• Study programme: Title: Business Economics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2016-10-04 16:43:00