Upravljanje kibernetičkom krizom u poduzeću

master's thesis

• Title (english): Managing cyber crisis in a company
• Author: Ana- Marija Vulić
• Mentor: Davor Labaš (mentor)
• Committee member: Davor Labaš (predsjednik povjerenstva)
• Committee member: Martina Sopta (član povjerenstva)
• Committee member: Božidar Jaković (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Managerial Economics); Zagreb
• Defense date and country: 2020-09-15, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics

Abstract

Ovim radom naglašava se važnost korištenja kibernetičkog kriznog menadžmenta u poduzeću s obzirom da su kibernetički napadi jedan od glavnih razloga nastanka kriznih situacija u današnjem poslovnom svijetu. Nadalje, opisane su i aktivnosti koje bi se trebale koristiti u poslovanju ukoliko se želi postići pravovremena priprema na kriznu situaciju te kako odgovoriti na istu. Također, istaknuti su i novi trendovi kibernetičkih napada koji bi mogli u bližoj budućnosti zahvatiti poslovanje poduzeća. Prilikom izrade ovog diplomskog rada korišteni su primarni izvori podataka, dobiveni dubinskim intervjuom s menadžerom iz područja zaštite kibernetičke sigurnosti. Primarnim istraživanjem nastoji se dobiti uvid u praksu poduzeća Plavi tim d.o.o., koji je dio INA Grupe, po pitanju kibernetičke sigurnosti. Uz primarne izvore, koršteni su i sekundarni izvori podataka u teorijskom dijelu rada, a sastoje se od domaće i strane, znanstvene i stručne literature, te internetskih stranica korištenih uglavnom za svrhu razmatranja studija slučajeva. Analizom svih prikupljenih podataka, donesen je zaključak da je kibernetički krizni menadžment prijeko potreban svakom poduzeću ukoliko ono želi sačuvati svoje mjesto na tržištu jer se na kibernetičku krizu više ne gleda kao na vjerojatnost već izvjesnost.

Abstract (english)

This study emphasizes the importance of using cyber crisis management in a company because cyber attacks are one of the main reasons why crises occur in today's business world. Furthermore, activities that should be used in a business, if a timely preparation in a crisis situation wants to be achieved, are described, as well as reaction to a crisis. Also, new trends in cyber attacks that could affect a company's business in the near future are highlighted. In this research primary data were used, which were obtained with a thorough interview by the cyber security manager. The aim of this primary research was to gain insight into practical work in the field of cyber security of the company Plavi tim d.o.o., which is the part of INA Group. Besides primary data, secondary data were used in the theoretical part of the research, comprising domestic and foreign, scientific and professional sources of data along with Internet websites used mainly for case studies. The analysis of collected data leads to the conclusion that cyber crisis management is crucial for the survival of the company on the market place because cyber crisis is no longer considered to be probability, but certainty.

• Keywords: kibernetička kriza; kibernetički krizni menadžment; izvršni direktor za sigurnost informacijskih sustava; kibernetički krizni plan
• Keywords (english): cyber crisis; cyber crisis management; Chief Information Security Officer; cyber crisis plan
• Language: croatian
• URN:NBN: urn:nbn:hr:148:432465
• Study programme: Title: Business Economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2020-09-18 09:34:01