POVEZANOST ORGANIZACIJSKE KULTURE I DEVIJANTNOG RADNOG PONAŠANJA

professional thesis

• Author: Martina Jurjević
• Mentor: Ana Aleksić (mentor); MBZ: 286476
• Committee member: Sanda Rašić Jelavić (predsjednik povjerenstva)
• Committee member: Ana Aleksić (član povjerenstva)
• Committee member: Ivana Načinović Braje (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2020-10-14, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

U ovom radu definirani su devijantnost i devijantno radno ponašanje, navedena je tipologija devijantnog radnog ponašanja, opisani su njegovi uzroci i posljedice te su opisana obilježja i definirana uloga organizacijske kulture. Kako bi se ocijenila povezanost organizacijske kulture i devijantnog radnog ponašanja u organizacijama, provedeno je istraživanje u odabranoj državnoj organizaciji. Provedeno empirijsko istraživanje pokazalo je da je u promatranoj državnoj organizaciji prisutna niska razina devijantnog ponašanja i da je, kada se u obzir uzme tip devijantnog ponašanja, u promatranoj organizaciji više izražena organizacijska devijantnost nego interpersonalna. Prema percepciji ispitanika, u organizaciji su najviše prisutne vrijednosti hijerarhijske organizacijske kulture, ali bi se, u svrhu smanjivanja razine organizacijske devijantnosti odnosno izbjegavanja daljnje pojave iste, prema mišljenju ispitanika, u promatranoj organizaciji trebala razvijati tržišna organizacijska kultura. Ipak, navedeno nije u potpunosti primjenjivo jer je promatrana organizacija državna i njezin krajnji cilj nije pobjeda nad konkurencijom, veća profitabilnosti niti stjecanje vodećeg položaja na tržištu već služi javnom dobru u skladu s definiranom vizijom i misijom.

Abstract (english)

In this paper, deviance and deviant work behavior are defined, the typology of deviant work behavior is presented, its causes and consequences are described, and the characteristics and role of organizational culture are described. In order to assess the connection between organizational culture and deviant work behavior in organizations, a survey was conducted in a selected government organization. The conducted empirical research showed that there is a low level of deviant behavior in the observed state organization and that, when the type of deviant behavior is taken into account, organizational deviance is more expressed in the observed organization than interpersonal. According to the respondents, the values of hierarchical organizational culture are most present in the organization, but also that in order to reduce the level of organizational deviance or avoid further occurrence of the same, according to respondents, the observed organization should develop a market organizational culture. However, the above is not fully applicable because the observed organization is state-owned and its ultimate goal is not to win over the competition, increase profitability or gain market leadership, but serves the public good in accordance with the defined vision and mission.

• Keywords: Ključne riječi: devijantnost; devijantno radno ponašanje; organizacijska kultura
• Keywords (english): deviance; deviant work behavior; organizational culture
• Language: croatian
• URN:NBN: urn:nbn:hr:148:239022
• Study programme: Title: Business Administration- MBA; Study programme type: university; Study level: postgraduate specialist; Academic / professional title: sveučilišni/a specijalist/specijalistica poslovnog upravljanja-MBA (sveučilišni/a specijalist/specijalistica poslovnog upravljanja-MBA)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2020-11-03 09:35:14