Analiza digitalnog bankarstva u Republici Hrvatskoj

master's thesis

• Title (english): Analysis of digital banking in the Republic of Croatia
• Author: Joakim Dučkić
• Mentor: Dajana Barbić (mentor)
• Committee member: Dajana Barbić (predsjednik povjerenstva)
• Committee member: Marijana Ivanov (član povjerenstva)
• Committee member: Jakša Krišto (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Finance); Zagreb
• Defense date and country: 2021-04-29, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Finance

Abstract

Digitalno bankarstvo kao suvremeni oblik pružanja bankarskih usluga, utemeljeno na elektroničkim kanalima distribucije, u posljednjih nekoliko godina bilježi rast broja korisnika. Kontinuiranim nastojanjem za razvojem i pružanjem novih bankarskih usluga u ovome području, banke u Republici Hrvatskoj ubrzale su proces digitalne transformacije društva. Prema tome, ovaj rad usmjeren je na istraživanje i prikupljanje informacija o ponudi usluga digitalnog bankarstva u Republici Hrvatskoj, kao i stavova i mišljenja korisnika o uslugama digitalnog bankarstva na temelju izrađenog anketnog upitnika. Za izradu ovog rada korišteni su sekundarni izvori podataka prikupljeni iz relevantnih znanstvenih i stručnih članaka i knjiga te internetskih stranica i dostupnih baza podataka.

Abstract (english)

Digital banking as a contemporary form of banking services distribution, based on electronic distribution channels, has seen an increase in the number of users in recent years. Through continuous efforts to develop and provide new banking services in this area, banks in the Republic of Croatia have accelerated the process of the digital transformation of society. Therefore, this paper is aimed at researching and collecting data on the available offers of digital banking services in the Republic of Croatia, as well as the attitudes and opinions of users about digital banking based on a survey. Secondary data sources collected from relevant scientific and professional articles and books, as well as websites and available databases, were used to prepare this paper.

• Keywords: digitalno bankarstvo; elektronički kanali distribucije; digitalna transformacija.
• Keywords (english): digital banking; electronic distribution channels; digital transformation.
• Language: croatian
• URN:NBN: urn:nbn:hr:148:292944
• Study programme: Title: Business Economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to authenticated users
• Created on: 2021-05-04 17:43:17