Proces implementacije e-računa u državnu upravu RH

master's thesis

• Title (english): E-invoice implementation process in Croatian public administration
• Author: Katarina Mirosavljević
• Mentor: Vesna Bosilj Vukšić (mentor); MBZ: 205193
• Committee member: Nikola Vlahović (predsjednik povjerenstva)
• Committee member: Ljubica Milanović Glavan (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; Zagreb
• Defense date and country: 2021-09-02, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Business Informatics

Abstract

Poslovanje u današnjim uvjetima sve bržeg i većeg razvoja digitalne ekonomije zahtijeva kontinuirano praćenje trendova te modernih tehnologija i načina rada. Budući da se velik broj procesa nastoji digitalizirati te maksimalno smanjiti korištenje papirnatih dokumenata, rad s e-računima jedna je od glavnih noviteta u državnoj upravi Republike Hrvatske. Za svaku inovaciju koja se nastoji uvesti u svakodnevne poslovne procese, uzeto je u obzir i vrijeme prilagodbe i razlozi zašto je do toga došlo. U ovome radu je prikazana cjelokupna kronologija uvođenja e-računa u državnu upravu Republike Hrvatske, izazovi s kojima se susreće te prijedlozi nadogradnje i poboljšanja koja trebaju slijediti. U današnjim uvjetima sve većeg i bržeg razvoja tehnologija, izuzetno je važno koristiti svaku inovaciju koja povećava kvalitetu i pozitivno djeluje na cjelokupni sustav i svakodnevne poslovne procese. Upravo jedna od važnih inovacija za državnu upravu Republike Hrvatske jest e-račun. Za primjer prikaza rada s e-računima analiziran je Središnji državni ured za obnovu i stambeno zbrinjavanje RH.

Abstract (english)

Today's operations in the growing and faster development of the digital economy require continuous monitoring of trends, modern technologies and modes of operation. Since a large number of processes try to digitize and minimize use of paper documents, working with e-invoices is one of the main innovations in the state administration of the Republic of Croatia. For each innovation intended to be introduced into everyday business processes a time of adjustment is taken in consideration and reasons are given for each innovation why it occurred. This paper presents the overall chronology of the introduction of e-invoices in the state administration, as well as the challenges encountered and the proposals of enhancements and improvements to follow. In today's conditions of growing and faster technology development, it is extremely important to use every innovation that increases quality and positively affects the entire system and everyday business processes. E-account is one of the most important innovations for the state administration of the Republic of Croatia. The Central State Office for Reconstruction and housing care of the Republic of Croatia was analyzed to present the example of the work with e-invoices.

• Keywords: e-račun; državna uprava RH; inovacija; poslovni proces
• Keywords (english): e-invoices; state administration of the Republic of Croatia; innovation; business process
• Language: croatian
• URN:NBN: urn:nbn:hr:148:620411
• Study programme: Title: Economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2021-09-04 10:05:16