Povezanost faze karijere i razine sagorijevanja na poslu

master's thesis

• Title (english): The relationship between career phase and the level of occupational burnout
• Author: Eva Miljković
• Mentor: Maja Klindžić (mentor)
• Committee member: Nina Pološki Vokić (predsjednik povjerenstva)
• Committee member: Jakša Krišto (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2021-09-24, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Mnogi istraživači u području psihologije i menadžmenta intenzivno proučavaju fenomen sagorijevanja na poslu. Unazad zadnjih par desetljeća, fenomen je bio tek prepoznat, a danas je klasificiran pod profesionalne bolesti. Cilj ovog diplomskog rada bio je adresirati poveznicu razine sagorijevanja na poslu s fazom karijere pojedinog zaposlenika. Opisane su sve karakteristike sagorijevanja, od pojavljivanja do načina na koji se pojedinac ili poslodavac može s njime nositi. Opisane su i temeljne karakteristike karijere po njezinim pojedinim fazama. Istraživanje za potrebe ovog diplomskog rada provedeno je na uzorku od 83 zaposlenika osigurateljnog društva kako bi izmjerile percipirane razine sagorijevanja zaposlenika te ispitalo postoji li povezanost razine sagorijevanja i faze u kojoj se zaposlenik trenutno nalazi u karijeri. Istraživanje je pokazalo da je najviša percipirana razina sagorijevanja među ispitanicima srednje faze karijere (od 11 do 20 godina staža). Generalno je percipirano sagorijevanje na poslu bilo nisko. To između ostalog proizlazi i iz ograničenja istraživanja. Za tri promatrane dimenzije sagorijevanja (iscrpljenost, cinizam i neučinkovitost na poslu), ne može se dati čvrsti zaključak da se ispitanici osjećaju dominantno cinično ili neučinkovito. Međutim, može se zaključiti da su ispitanici dominantno srednje faze karijere percipirali nešto više, statistički značajne razine iscrpljenosti.

Abstract (english)

Many researchers in the field of psychology and management are intensively studying the phenomenon of occupational burnout. Back in the last couple of decades, the phenomenon was only recognized, and today it is classified under occupational diseases. The aim of this dissertation was to address the link between the level of occupational burnout at work and the career phase of an individual employee. All the characteristics of occupational burnout are described, from the appearance to the way an individual or employer can deal with it. The basic characteristics of the career by its individual phases are also addressed. The research for the purposes of this dissertation was conducted on a sample of 83 employees of the insurance company to measure the perceived levels of employee occupational burnout and whether there is a relationship between the level of occupational burnout and the stage in which the employee is in his career. The research generally showed that the highest perceived level of occupational burnout was among mid-career respondents (11 to 20 years of service). Overall perceived occupational burnout was low. This, among other things, stems from the limitations of the research. For the three observed dimensions of occupational burnout (exhaustion, cynicism, and inefficiency at work), it cannot be firmly concluded that respondents feel predominantly cynical or inefficient. However, it can be concluded that the respondents of the predominantly middle phase of the career perceived somewhat higher, statistically significant levels of exhaustion.

• Keywords: sagorijevanje na poslu; karijera; faze karijere; stres; iscrpljenost
• Keywords (english): occupational burnout; career; career stages; stress; exhaustion
• Language: croatian
• URN:NBN: urn:nbn:hr:148:150811
• Study programme: Title: Business Economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2021-10-12 13:46:03