Upravljanje rizicima u cestovnom prijevozu robe

master's thesis

• Title (english): Risk Management in road freight Transport
• Author: Krešo Mišura
• Mentor: Dora Naletina (mentor)
• Committee member: Hana Horak (predsjednik povjerenstva)
• Committee member: Ivana Štulec (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Trade and International Business); Zagreb
• Defense date and country: 2022-07-20, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Trade and Tourism

Abstract

Cestovni prijevoz robe predstavlja najstariju i najvažniju vrstu prijevoza robe. Odvija se
relativno uređenim tokovima, ali uvijek postoji mogućnost nastupa nekog neželjenog
događaja. Posebice su se kao izazovna vremena pokazale ranije krize s kojima je svijet bio
suočen, kao i trenutno pandemijsko doba. Rizik predstavlja određenu neizvjesnost u
cestovnom prijevozu robe jer može doći do ljudske pogreške prilikom prijevoza, krađe goriva,
terorističkih napada, prirodnih katastrofa, neispravne tehnologije i slično. Zbog neizvjesnosti
potrebno je oprezno upravljati rizikom, a pri čemu se fokus stavlja na dva primarna uzorka.
Prvi je prirodna katastrofa na koju se ne može utjecati, a drugi je katastrofa koju je uzrokovao
čovjek. Uz primarne uzroke rizika vrlo je važna i procjena rizika kojom se procjenjuje
vjerojatnost potencijalnog događaja i njegovih povezanih posljedica. Održivost cestovnog
prijevoza dobiva sve veću važnost zbog sve većeg kretanja robe, globalizacije i operativne
fleksibilnosti. Cilj rada je upozoriti na važnost upravljanja rizikom i utvrditi karakteristike
cestovnog prijevoza u Republici Hrvatskoj te navesti na koji način cestovni prijevoz utječe na
urbanizaciju. Rezultati istraživanja pokazuju kako svi ispitanici rade na spriječavanju rizičnih
događaja kroz edukacije zaposlenika i kako se najviše suočavaju s operativnim rizikom.
Veliku pozornost ispitanici posvećuju redovitom održavanju voznoga parka te su svi
zaposlenici upoznati s odgovornošću i postupanjem u kriznim situacijama.

Abstract (english)

Road transport of goods is the oldest and most important type of goods transport. It takes
place in a relatively orderly fashion, but there is always the possibility of an unwanted event.
The previous crises that the world was faced with, as well as the current pandemic era, proved
to be particularly challenging times. Risk represents a certain uncertainty in the road transport
of goods because human error may occur during transport, fuel theft, terrorist attacks, natural
disasters, faulty technology, and the like. Because of the uncertainty, it is necessary to
carefully manage risk, focusing on two primary patterns. The first is a natural disaster that
cannot be influenced, and the second is a man-made disaster. In addition to the primary causes
of risk, risk assessment, which assesses the probability of a potential event and its associated
consequences, is also very important. The sustainability of road transport is becoming
increasingly important due to the increasing movement of goods, globalization and
operational flexibility. The aim of the paper is to warn about the importance of risk
management and to determine the characteristics of road transport in the Republic of Croatia,
and to indicate how road transport affects urbanization. The research results show that all
respondents work to prevent risky events through employee training and that they mostly face
operational risk. Respondents pay great attention to the regular maintenance of the vehicle
fleet and how all employees are familiar with responsibility and handling in crisis situations.

• Keywords: cestovni prijevoz robe; rizici; modeli upravljanja rizikom; Republika Hrvatska
• Keywords (english): road transport; risks; threats; models; risk management; Republic of Croatia
• Language: croatian
• URN:NBN: urn:nbn:hr:148:616657
• Study programme: Title: Management and marketing in retail; Study programme type: professional; Study level: specialist graduate; Academic / professional title: stručni/a specijalist/specijalistica menadžmenta i marketinga maloprodaje (stručni/a specijalist/specijalistica menadžmenta i marketinga maloprodaje)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to authenticated users
• Created on: 2022-07-20 10:33:02