Modeliranje i simulacija poslovnih procesa u neprofitnoj organizaciji

master's thesis

• Title (english): Modeling and simulation of business processes in a non-profit organization
• Author: Tomislav Blažinović
• Mentor: Vesna Bosilj Vukšić (mentor)
• Committee member: Nikola Vlahović (predsjednik povjerenstva)
• Committee member: Ljubica Milanović Glavan (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Informatics); Zagreb
• Defense date and country: 2022-09-30, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics

Abstract

Organizacije civilnog društva u današnje vrijeme su od iznimne važnosti. Bez obzira na činjenicu što poslovanje u prvom redu nije usmjereno ostvarivanju profita, u društvu je njihova uloga značajna kao i utjecaj na zajednicu. Hrvatski Crveni križ Gradsko društvo Crvenog križa Vrbovec udruga je za promicanje humanitarnih ciljeva i zadaća na području zaštite i unapređenja zdravlja, socijalne skrbi, zdravstvenog i humanitarnog odgoja što čini primarnu djelatnost. S obzirom na potencijale izvršnog menadžmenta i adekvatne aktivnosti ostvareni su ogromni benefiti kroz apliciranje na niz natječaja iz Europskog socijalnog fonda iz programa koji su usmjereni na poboljšanje kvalitete života ljudi u zajednici čime su osigurana sredstva i ostvareni preduvjeti razvoja u navedenom području kao i u području redovnog poslovanja koje se sastoji od niza poslovnih procesa. Kako je i ranije navedeno, istraživanjem, identifikacijom procesa s najvećim potencijalom poboljšanja, njegovom analizom, izradom modela te provedenom simulacijom, utvrđeno je da se implementacijom softverskog rješenja dio poslovanja organizacije može digitalno transformirati te stvoriti preduvjeti za daljnji razvoj i napredak.

Abstract (english)

Civil society organizations are extremely important nowadays. Regardless of the fact that business is not primarily aimed at making a profit, their role in society is significant as is their impact on the community. Croatian Red Cross The City Society of the Red Cross Vrbovec is an association for the promotion of humanitarian goals and tasks in the field of health protection and improvement, social welfare, health and humanitarian education, which is its primary activity. With regard to the potential of the executive management and adequate activities, huge benefits were made through applying to a series of tenders from the European Social Fund from programs aimed at improving the quality of life of people in the community, which provided funds and achieved prerequisites for development in the aforementioned area as well as in the area of regular business which consists of a series of business processes. As stated earlier, through research, identification of the process with the greatest potential for improvement, its analysis, model creation and conducted simulation, it was determined that by implementing a software solution part of the organization's business can be digitally transformed and create prerequisites for further development and progress.

• Keywords: proces; simulacija; metode; organizacija; optimizacija; istraživanje
• Keywords (english): process; simulation; methods; organisation; optimisation; research
• Language: croatian
• URN:NBN: urn:nbn:hr:148:987883
• Study programme: Title: Electronic business in private and public sector; Study programme type: professional; Study level: specialist graduate; Academic / professional title: stručni specijalist/ica elektroničkog poslovanja (stručni specijalist/ica elektroničkog poslovanja)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to authenticated users
• Created on: 2022-10-05 19:15:09