Upravljanje dostavnim procesima u logistici primjenom informacijske tehnologije

master's thesis

• Title (english): Delivery processes management using information technology in logistic
• Author: Valentina Biankini
• Mentor: Dalia Suša Vugec (mentor)
• Committee member: Božidar Jaković (predsjednik povjerenstva)
• Committee member: Katarina Ćurko (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Informatics); Zagreb
• Defense date and country: 2022-10-20, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Business Informatics

Abstract

Dostavni procesi imaju veoma važnu ulogu u logistici i logističkim poduzećima. S obzirom da upravljanje dostavnim procesima utječe i na efikasnost cjelokupnog poslovanja poduzeća te na zadovoljstvo krajnjih korisnika, važna je implementacija učinkovitih informacijskih sustava za potporu dostavnim procesima. Osim postizanja efikasnosti, primjena informacijskih tehnologija olakšava praćenje svih logističkih procesa. Kako bi poduzeća učinkovito upravljala dostavnim procesima, softverska rješenja koja koriste trebaju zadovoljavati sve njihove potrebe, neovisno o tome koliko su specifične. Na temelju analize korisnika i njihovih specifičnih potreba u logističkom poduzeću Time Shuttle Mreža d.o.o., u radu je predstavljena ideja za Web i mobilno softversko rješenje za evidenciju i praćenje dostave robe.

Abstract (english)

Delivery processes play a very important role in logistics and logistics companies. Given that the management of delivery processes affects the efficiency of the company's overall operations and the satisfaction of end users, the implementation of effective information systems to support the delivery processes is important. In addition to achieving efficiency, the use of information technologies facilitates the monitoring of all logistics processes. In order for companies to effectively manage delivery processes, the software solutions they use should meet all their needs, regardless of how specific they are. Based on the analysis of users and their specific needs in the logistics company Time Shuttle Mreža d.o.o., the paper presents an idea for a Web and mobile software solution for monitoring and recording the delivery of goods.

• Keywords: dostavni procesi; logistika; informacijski sustav; informacijske tehnologije; logistički procesi
• Keywords (english): delivery processes; logistics; information system; information technologies; logistics processes
• Language: croatian
• URN:NBN: urn:nbn:hr:148:032219
• Study programme: Title: Electronic business in private and public sector; Study programme type: professional; Study level: specialist graduate; Academic / professional title: stručni specijalist/ica elektroničkog poslovanja (stručni specijalist/ica elektroničkog poslovanja)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2022-10-20 17:22:09