Percepcija zaposlenika o korištenju rada od kuće za vrijeme pandemije koronavirusa na primjeru banke

master's thesis

• Title (english): Employee perception of using work from home during the coronavirus pandemic on the example of the bank
• Author: Elizabeta Đumlijan
• Mentor: Mislav Ante Omazić (mentor)
• Committee member: Mislav Ante Omazić (predsjednik povjerenstva)
• Committee member: Maja Klindžić (član povjerenstva)
• Committee member: Ana Ivanišević Hernaus (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2024-09-20, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Pojavom pandemije koronavirusa u Hrvatskoj i svijetu dolazi do promjene u dosadašnjem načinu rada u mnogim poduzećima. Stavljanje zdravlja zaposlenika na prvo mjesto dovodi do preseljenja ureda i radnih okruženja u vlastite domove. U ovom radu stavljen je naglasak na rad od kuće, koji čini neizostavan dio dinamičnog tržišta rada za vrijeme pandemije koronavirusa. Cilj ovog rada je detaljnije pojasniti fleksibilne oblike rada i njihovu važnost u suvremenom svijetu te objasniti kako je uvođenje rada od kuće za vrijeme pandemije koronavirusa utjecalo na percepciju zaposlenika Privredne banke Zagreb i kako je promijenilo dosadašnji način poslovanja. U izradi rada koristiti će se sekundarni podaci prikupljeni iz relevantne znanstvene i stručne literature. U svrhu ispitivanja stavova i percepcije zaposlenika banke, primarno istraživanje će biti provedeno metodom intervjua sa četiri zaposlenika različitih razina unutar istog sektora PBZ Grupacije. Dio pitanja koja će se koristiti u intervjuu je preuzeto iz Flexible Work Options upitnika koji je razvijen u svrhu mjerenja stavova zaposlenika prema fleksibilnim oblicima rada. Intervju će pokazati stav prema korištenju rada od kuće za vrijeme pandemije koronavirusa i tražiti će se konkretni odgovori koja je percepcija zaposlenika, ali i njihovih kolega na korištenje rada od kuće. Intervjui će se održati preko Microsoft Teamsa, ispitanici će biti intervjuirani zasebno, a svaki intervju će trajati 30 minuta. Rezultati istraživanja prikazati će kako je protekao prelazak na rad od kuće, ali i koji su stavovi zaposlenika prema fleksibilnim oblicima rada, točnije prema radu od kuće.

Abstract (english)

With the emergence of the coronavirus pandemic in Croatia and the world, there is a change in the previous way of working in many companies. Putting the health of employees first leads to the relocation of offices and work environments to their own homes. This paper focuses on working from home, which is an indispensable part of the dynamic labor market during the coronavirus pandemic. The aim of this paper is to clarify in more detail flexible working forms and their importance in the modern world, and to explain how the introduction of working from home during the coronavirus pandemic affected the perception of employees of Privredna banka Zagreb and how it changed the way of doing business so far. Secondary data collected from the relevant scientific and professional literature will be used in the preparation of the paper. In order to examine the attitudes and perceptions of the bank's employees, the primary research will be conducted using the method of interviews with four employees of different levels within the same sector of the PBZ Group. Part of the questions that will be used in the interview were taken from the FWOQ (Flexible Work Options Questionnaire), which was developed for the
purpose of measuring employees' attitudes towards flexible forms of work. The interview will show the attitude towards the use of working from home during the coronavirus pandemic, and specific answers will be sought as to the perception of employees and their colleagues on the use of working from home. Interviews will be held via Microsoft Teams and respondents will be interviewed separately, and each interview will last 30 minutes. The results of the research will show what impact the use of working from home has on the perception of employees of a certain sector, but of different levels within that same sector.

• Keywords: koronavirus; fleksibilni oblici rada; rad od kuće; PBZ Grupa
• Keywords (english): coronavirus; flexible forms of work; work from home; PBZ Group
• Language: croatian
• URN:NBN: urn:nbn:hr:148:974543
• Study programme: Title: Business economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: sveučilišni magistar ekonomije/sveučilišna magistra ekonomije (sveučilišni magistar ekonomije/sveučilišna magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2024-09-23 08:10:01