Povezanost interpersonalnih sukoba i kontraproduktivnog radnog ponašanja u organizacijama

master's thesis

• Title (english): The relationship between interpersonal conflict and counterproductive work behaviour in organizations
• Author: Tea Ožegović
• Mentor: Matija Marić (mentor)
• Committee member: Matija Marić (predsjednik povjerenstva)
• Committee member: Sanda Rašić Jelavić (član povjerenstva)
• Committee member: Ana Krajnović (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2023-09-26, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Interpersonalni sukobi nerijetko su poslovna pojava koju organizacije pokušavaju izbjeći iako je većinom slučajeva neizbježna pojava zbog složenosti i međuovisnosti raznih organizacijskih varijabli. Nadalje, kontraproduktivno radno ponašanje zaposlenika je ozbiljan rastući problem jer negativno djeluje na samu organizaciju. Smatra se da su interpersonalni sukobi često povezani ili izazvani kontraproduktivnim radnim ponašanjem i obrnuto te je cilj ovog istraživanja bio ispitati povezanost između interpersonalnih sukoba i kontraproduktivnog radnog ponašanja, ali i ukazati na načine sprječavanja ovog neželjenog radnog ponašanja. Ispitivanje se provelo putem anketnog upita na 56 zaposlenika javnog i privatnog sektora, a rezultati su pokazali jasnu statističku linearnu povezanost između pojave interpersonalnih sukoba s kontraproduktivnim radnim ponašanjem.

Abstract (english)

Interpersonal conflicts are often a business phenomenon that organizations try to avoid, although in most cases it is an inevitable case due to the complexity and interdependence of various organizational variables. Furthermore, counterproductive work behavior of employees is a serious growing problem because it has a negative effect on the organization itself. It is believed that interpersonal conflicts are often connected or caused by counterproductive work behavior and vice versa, and the aim of this research is to examine the connection between interpersonal conflicts and counterproductive work behavior. Moreover, aim is to indicate ways to prevent this unwanted work behavior. The research was conducted through a questionnaire on 56 public and private sector employees, and the results showed a clear statistical linear connection between the occurrence of interpersonal conflicts and counterproductive work behavior.

• Keywords: organizacija; interpersonalni sukobi; kontraproduktivno radno ponašanje; međuljudski odnosi
• Keywords (english): organization; interpersonal conflicts; counterproductive work behavior; interpersonal relations
• Language: croatian
• URN:NBN: urn:nbn:hr:148:976506
• Study programme: Title: Business economics; Study programme type: university; Study level: integrated undergraduate and graduate; Academic / professional title: sveučilišni magistar ekonomije/sveučilišna magistra ekonomije (sveučilišni magistar ekonomije/sveučilišna magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2023-09-28 08:08:11