OBILJEŽJA DIZAJNA RADNOG MJESTA DRŽAVNIH SLUŽBENIKA U UREDIMA DRŽAVNE UPRAVE U ŽUPANIJAMA

master's thesis

• Title (english): WORKPLACE DESIGN OF CIVIL SERVANTS IN STATE ADMINISTRATION OFFICES IN COUNTIES
• Author: Elena Stričak
• Mentor: Ana Aleksić (mentor)
• Committee member: Ana Aleksić (predsjednik povjerenstva)
• Committee member: Ivana Načinović Braje (član povjerenstva)
• Committee member: Tomislav Hernaus (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2019-09-24, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Organization and Management

Abstract

Radno mjesto, kao najmanja organizacijska jedinica svake organizacije, predstavlja osnovni građevni materijal od kojeg su strukturirane organizacije te temeljni pojam života svakog zaposlenika. Iz tog razloga, racionalni i smisleni dizajn, odnosno oblikovanje radnog mjesta, predstavlja polaznu osnovu za kvalitetno nematerijalno motiviranje te posljedično i za ostvarivanje konkurentske prednosti. Državna uprava predstavlja jedno od tri tijela javne uprave, odgovorno za neposrednu provedbu zakona. Poslove državne uprave obavljaju državni službenici - specifična kategorija zaposlenika koja je česti predmet rasprava zbog različitih problema vezanih uz njihov broj i troškove. Međutim, nesumnjiva je njihova velika važnost, kako za egzistiranje same države, tako i u životu svakog građanina. Zbog toga je i državnim službenicima važno osigurati kvalitetno oblikovana radna mjesta. Kako bi se dobio uvid u kvalitetu dizajna radnih mjesta hrvatske državne uprave, provedena je analiza dizajna na odabranom primjeru radnog mjesta matičara u uredima državne uprave u županijama.

Abstract (english)

Workplace, as the smallest organizational unit of any organization, represents the basic building material of which organizations are structured and the basic notion of each employee's life. For that reason, rational and meaningful workplace design is the starting point for quality intangible motivation and, consequently, for competitive advantage. The state administration is one of three public administration bodies responsible for direct implementation of the law. Civil service activities are performed by civil servants - a specific category of employees that is a frequent subject of discussion due to various issues related to their number and costs. However, their huge importance is undoubted, both for the existence of the state itself and for the life of every citizen. That is why it is important for civil servants to secure well-designed jobs. In order to gain an insight into the quality of job design of the Croatian state administration, a design analysis was conducted on a selected example of a registrar's workplace in state administration offices in counties.

• Keywords: radno mjesto; dizajn radnog mjesta; analiza i opis radnog mjesta; državna uprava; državni službenici; uredi državne uprave u županijama; matični ured
• Keywords (english): workplace; workplace design; workplace analysis and description; state administration; civil servants; state administration offices in counties; registry
• Language: croatian
• URN:NBN: urn:nbn:hr:148:932210
• Study programme: Title: Business Economics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2019-09-25 14:23:15