prikaz prve stranice dokumenta Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia
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master's thesis
Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia

Babić, Hana
University of Zagreb
Faculty of Economics and Business

Cite this document

Babić, H. (2021). Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:620377

Babić, Hana. "Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2021. https://urn.nsk.hr/urn:nbn:hr:148:620377

Babić, Hana. "Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2021. https://urn.nsk.hr/urn:nbn:hr:148:620377

Babić, H. (2021). 'Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 04 December 2022, https://urn.nsk.hr/urn:nbn:hr:148:620377

Babić H. Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2021 [cited 2022 December 04] Available at: https://urn.nsk.hr/urn:nbn:hr:148:620377

H. Babić, "Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:148:620377

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