Babić, H. (2021). Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia (Diplomski rad). Zagreb: Sveučilište u Zagrebu, Ekonomski fakultet. Preuzeto s https://urn.nsk.hr/urn:nbn:hr:148:620377
Babić, Hana. "Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia." Diplomski rad, Sveučilište u Zagrebu, Ekonomski fakultet, 2021. https://urn.nsk.hr/urn:nbn:hr:148:620377
Babić, Hana. "Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia." Diplomski rad, Sveučilište u Zagrebu, Ekonomski fakultet, 2021. https://urn.nsk.hr/urn:nbn:hr:148:620377
Babić, H. (2021). 'Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia', Diplomski rad, Sveučilište u Zagrebu, Ekonomski fakultet, citirano: 28.08.2024., https://urn.nsk.hr/urn:nbn:hr:148:620377
Babić H. Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia [Diplomski rad]. Zagreb: Sveučilište u Zagrebu, Ekonomski fakultet; 2021 [pristupljeno 28.08.2024.] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:148:620377
H. Babić, "Digital banking reinvention: The impact of CRM on customer satisfaction in relation to digital banking services in Croatia", Diplomski rad, Sveučilište u Zagrebu, Ekonomski fakultet, Zagreb, 2021. Dostupno na: https://urn.nsk.hr/urn:nbn:hr:148:620377