Information And Communication Technology In The Croatian Tourism Industry

završni rad

• Autor: Božidar Klarin-Petrina
• Mentor: Ivan Strugar (mentor)
• Ustanova koja je dodijelila akademski / stručni stupanj: Sveučilište u Zagrebu; Ekonomski fakultet; (Katedra za informatiku); Zagreb
• Datum i država obrane: 2019-09-24, Hrvatska
• Znanstveno / umjetničko područje, polje i grana: DRUŠTVENE ZNANOSTI; Informacijske i komunikacijske znanosti

Sažetak

The integration of Information and Communication Technologies is an essential for success of tourism enterprise. ICT enables individuals to access information about tourism products in just a few clicks at any time and any location. Tourism industry is one of the fastest growing industries and it is essential to know tourists needs in order to deliver quality experience and services. According to Tomas research average age of tourist visiting Croatia is 41. There is a decrease in share of Baby Boomers and increase in share of generation Y. Younger generations are more dependent on mobile technology and in order to satisfy their needs implementation of ICT is necessary. Tourism, like any economic activity, has produced detrimental environmental and socio-economic effect. ICT is an innovative approach in facing challenges toward sustainability. This paper analyze people attitude toward ICT in order to suggest measures for improving tourism industry and to determine the usage of ICT among Croatian population.

• Ključne riječi: ICT; Tourism industry; Mobile technology; Sustainability; Internet
• Jezik: engleski
• URN:NBN: urn:nbn:hr:148:703570
• Studijski program: Naziv: Poslovna ekonomija na engleskom jeziku; Vrsta studija: sveučilišni; Stupanj studija: preddiplomski; Akademski / stručni naziv: sveučilišni/a prvostupnik/ prvostupnica(baccalaureus/ baccalaurea) ekonomije (univ.bacc.oec.)
• Vrsta resursa: Tekst
• Način izrade datoteke: Izvorno digitalna
• Prava pristupa: Otvoreni pristup
• Datum i vrijeme pohrane: 2019-09-24 17:53:08